West Toledo Animal Hospital

They took such good care of our sweet old girl! Nursed her back to health after she ate something she shouldn't have. We will continue to take all our pets here. Highly recommend..

Most amazing vets and staff! Thank you for taking such great care of our pups!! We, and the dogs appreciate all of you!!! -Deacon's Hope Rescue-

I loved this vet at first but the more I took my dogs in, the worse it got. I took both my dogs in yesterday for vaccines & asked the vets to clip their nails, which they did not do. They said they were going to put a powder on a cut that was on my puppies paw, they did not do that. They didn’t even refill my others dog prescription. It’s always super busy & they never answer their phones. The front desk workers always seem to have an attitude and are not overly friendly to their clients.

I first off want to thank the doctor and the vet technicians at West Toledo Animal Hospital. For being so kind and patient with all of the questions and concerns I had at the apppintment. 10/10 would recommend their establishment. They walked me through the process step by step., explaining every detail in depth to relieve my anxiety, And ensuring that they would give the best quality of care to my baby, which they above exceeded that promise. She does not do well at the vet and turns into a monster lol. I consented to general anesthesia in the case she became uncontrollable for the safety of staff and to not stress her out more than she was already. The doctor comes back and says that they didn’t need to do the anesthesia because she literally just laid there and didn’t move at all. I was in literal shock. She even got patient of the day. You can genuinely tell the passion everyone has to ensure the best possible care for your pet, and make it a priority to make sure you’re comfortable with compassion in regards to how much our pets mean to us. I could go on and on about how amazing the staff is, thank you for alleviating all of my concerns and anxiety, and making sure Sandra was taken care of with the highest professionalism and care. Thank you so again so much!

My husband took our dog in because she had an injury to her dew claw and it needed to be treated before an infection started. The receptionist at the desk was rude to my husband and asked if he had an appointment. For real?. This is a hospital not a regular vet, otherwise change the name of your place. She stated that it's 150.00 just to walk in the door. Greedy much? She did not show any empathy at all and this is unacceptable. She recommended Med Vet and my husband was treated with respect and cared for my dogs injury. The amount was so minimal. I am glad that now we know where to take our dog from now on.

I’ve been going to this animal hospital since 2019, utilizing the boarding and vet care. Back in 2020 my German Shepard rescue was being treated for heart worm they treated him halfway through and I was under the assumption that there were no more treatments only to be informed in early 2021 he still had half of his treatments to go through. I had been over charged on 2 occasions for boarding which I was was refunded for that, but an overall inconvenience. And what set me to go find another animal hospital was most recently I asked 3 separate times for a quote on my pit bulls tooth extraction simply because I’m a 23 year old college student and I just wanted a financial heads up about cost. I was ignored the first and third time while the second time I received an expired quote for a different customers dog With the customers name, address, and dog breed/name attached to the paperwork that was sent to my email, which I found extremely unprofessional as I would not want my address and dog names sent out to a stranger. Overall my experience over the years has been below average after multiple chances and it just isn’t worth putting my time and money towards any more as well as choosing to prevent any further misunderstandings with my pets.

This place only cares about taking your money. My pug had Pancreatitis a couple years ago and started showing symptoms again. My regular vet Lewis Animal Hospital, which is amazing by the way was closed, so I took him here. They said they needed to keep him over night for "fluids" and observation. When I came to pick him up the next day, they had no information to give me, and wouldn't even bring him out until I paid over $600. He peed on the sidewalk the moment he stepped outside the door, so apparently they just kept him in a cage overnight without letting him out to go pee. He was worse when I picked him up, which leads me to think they literally just locked him in a cage overnight. The kicker is, the vet wasn't even there the whole time he was there, so I'm not sure what I was charged for. She walked out to her car 2 min after they took him back. I took him to medvet that evening and he passed away. If he was that close to death, why would they release him? They have no idea what they are doing, this place is literally just a money grab. Do yourself a favor and go anywhere else.

Have used their acupuncture to help my dog in the past. I had a dog that was paralyzed and 5 weeks later she was walking! This time I have a dog with IBS and using their services again. They are so caring and I have a lot of belief in their rehab services.

Wish I could give them a zero rating. Horrible experience and still waiting on a return phone about my complaint after several attempts to get in touch with owner. All they seemed to care about was pushing their special food not the well-being of our cat. Who after leaving their office got sicker due to the neglect of the woman who "treated him".

Very friendly knowledgeable staff. Made to feel comfortable and vet took her time making sure all my questions were addressed.