West USA Realty Arrowhead Office

A friend of mine had a tour for a beautiful 4 bedroom rental home scheduled for today. She arrived 15 mins early for this appointment with me on facetime. Upon entering one of her children touched a wall in the home. Sylvia Theiste property managerturns to my friend and says "please dont let her touch the wall, the owner just had them repainted," then she asks "are all of these children yours?" to which my friend replies that two of the three children are her biological children. Sylvia then asks which two are hers. She informs Sylvia of her two biological children and let's her know that the third is her autistic foster child. At this point the property manager says "well, that probably won't work here. I don't think foster children can be on the lease. Can you hold her hand so she doesnt touch anything else?" After saying that, Sylvia pointed out the kitchen, the office and a master bedroom downstairs and focused her attention on the next group of people that were parking outside. When they get to the door she turns and tells my friend "let me show you out." The whole visit lasted less than 4 minutes and she was never shown upstairs nor the rest of the house. I could not believe what I witnessed!! It is not acceptable for a company to be biased nor discriminate in this fashion under any circumstances. I am not sure if it was the the children, or the black woman with the children that ended this tour before it even started, but I will be working diligently to make people aware of how poorly property managers at West USA Realty treat people from a specific demographic.

I joined West USA Realty as soon as I arrived and was licensed in Arizona. I've worked in other real estate offices and West USA is among the best. I love the training, tech support and staff. The Branch Manager at my main office in Peoria "Veronica Hanna" always makes herself available and I appreciate that. They offer many other tools you need to be successful. There are additional West USA offices I can use depending on the area I am showing property in.

I joined West USA Realty 4 years ago after just receiving my Real Estate license January 2017. I had been a teacher back East in NJ and SC for 40 years and had been a bit apprehensive about this new career. Being a member of West USA Realty has been a wonderful experience. The training, education and help provided by the Broker is top notch. Everyone has been so warm and friendly. It's more like one big family. Veronica Hanna, Office Manager and and Cassie Roberson, Assistant Office Manager couldn't be more helpful, professional and patient!

I've been with West USA Realty for over 8 years and have greatly appreciated not only the support from the brokers but also the office staff is always friendly and eager to help. The brokers allow you to run your business independently but are always there to provide support whenever you need it. Great place to work!

I have been an agent with West USA for about 7 months and so far have had an outstanding experience. There is always someone available to answer questions and they are friendly and efficient. The orientation training was great and the on-going training is also easy to access and covers all relevant information. I am certain I have made the right choice!