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Western States Bank

  1. Laramie
  2. Laramie Bank

Reviews, get directions and information for Western States Bank

Western States Bank
"First National Bank of Omaha is proud to serve Laramie and offers personal, business, commercial, and wealth solutions with branch, mobile and online banking for checking, loans, mortgages, and more.We're the Great Big Small Bank and by remaining fiercely independent and family-owned, we make decisions based on what's best for you. Always. Your success is our success and why we've been in business for more than 160 years.Whether you're looking to open a checking account, buy a home or finance your business we're here to help you on your financial journey. Visit a branch today."
Address: 3430 East Grand Ave, Laramie 82070
Phone: (307) 721-9100
State: WY
City: Laramie
Street Number: 3430 East Grand Ave
Zip Code: 82070
categories: bank


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Reviews
If I could give them no stars I would. I went there at 4pm to open a business account and the lady wanted me to come back next week. Granted it was Friday but what is it with nobody wanting to work in this town. If you dont want to work find another job. Sorry but my business will NOT be doing business with this bank
I have been a customer of WSB in Laramie for more than 10 years since it first opened and was called Wyoming State Bank, and the staff and service are consistently amazing! I have a feeling not many people can say they love their bank, but I can!
After being a customer for 22 years we changed to someplace else because of how FNBO was treating the WSB employees and customers. I needed statements printed out and they wanted to charge me $10 per statement, even though they are the ones that took away my history of my e-banking account.
We have dealt with this bank for over 16 years and have always been satisfied with the services provided. We've had two mortgages with them. The most recent was handled by Ms. Carolyn Mountain, Loveland office. To say she was incredible to work with would be an understatement. She's involved 100% with getting the loans approved and funded! If EVER you or a friend need banking services, most especially mortgage loan services, secure an appointment with Carolyn and leave all your worries at home. Yup. She's that good!
FNBO is not going to be WSB. They will remove the banks phone number and you will be routed to a central 3rd party phone center. It happened when they took over First National Bank of Fort Collins along with deposit being put in the wrong accounts and no way to call my branch. Today my debit card stopped working and I can't log into my account. What a surprise, when I went to the website and saw FBNO's logo under WSB. I called FNBO support and they don't even know about WSB. No help, just a voice somewhere in the world that doesn't care because it isn't they can't do anything. I can't wait until tomorrow morning to close my accounts.
I came to this bank because my friend recommended it and I’m so glad I did! They treat me like family and they understand how a college kids bank account can be in the negative for a while. They are easy to talk to. They’ll always try to work with me. I recommend them to everyone who asks!
My husband and Gary Crum knew each other through Boy Scouting. When my husband found out that Gary would be in charge of what is now Laramie's Western State Bank he asked if we could move our accounts there. He had always spoken highly about Gary to me, so I said, "Of course!" So we did. A few years later my husband died and I lost a great deal of my brain power for several years. You've heard the saying, "It takes a village to raise a child." Well, sometimes it took not 1, not 2, but 3 people to help me understand my options and make the best decision. I often cried at the bank because tears came up off and on. I was treated kindly and patiently always. Always.
I have been banking here for seval years. People on the " front line" customer service that I encounter each time, such as Cody, Kelly and Ashley, have incredible customer service and make banking there a joy at the Laramie branch. It's like family there. Thank you Ashley for recommending this to me, it was long over due!
Banked with them for over a year now and if you like customer service only on weekdays and a seriously awful mobile banking app this is the bank for you. I'll be closing my account Monday and never looking back *EDIT* One week later, I can't close my account, and the banking app has locked everyone out. Down to one star for this failure of a "banking establishment"
I don't bank with Western States, but I do pay rent through them and they've been great. The staff is always friendly, considerate and efficient. Would fully recommend.
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