White House Black Market

Immediately I was greeted and assisted with fittings. I had an entourage of women ensuring I had exactly what I wanted and requested. Fantastic shopping experience! I wish I could have bought more stuff LOL

Staff very helpful and a wide variety of merchandise.

Want to let you know I have been having a hard time getting tops to fit as am a petite, there are not too many tops that are attractive in petites. But I was lucky enough to get Paola as my salesperson in White House Black Market in Bell Tower. She has good taste and knew what would look good on me. As a result I have the most beautiful outfit now. Thank her for me please..

I have been a strong supporter of WHBM for many years, even maintaining a Platinum Membership level for a few years. I visited the store on 12/31/19 and purchased 3 items; "New arrivals are not on sale" I was told. Before I got home I received an email, 40% off New Arrivals. I left the items in the bag, never touched them. I returned them to the store on 01/02/2020. I was told that the sale ended on January 1. Apparently it lasted the day they were closed. I returned the items and was told the funds would be credited to my bank card. It never was, nor will it be. The clerk selected 'mail check' even though it was paid for with a debit card. Several calls and varying reasons were given. I was finally told the check would be mailed to me 21 days after the return. It still has not arrived. Good to know that when I arrived the staff was carrying lunch in and groaned when they saw a shopper. They said the crowd had just left and they were hoping no one came in for a while. Their merchandise has taken a deep slide in quality and so has the staffing. This manager needs to be retrained. WOULDN'T EVER AGAIN WASTE MY TIME WITH THIS STORE.

I had so much fun at my visit at the store today. I went in to buy a $75 gift card for my daughter and left with $100 gift card and a gorgeous jacket for myself. The sales associates were fabulous!

Someone who works there let a customer use a stolen credit card to purchase over 270 dollars worth of clothes without a blink of an eye!!! Terrible customer service. Happened within the store. No one should be allowed to purchase anything without the physical card!!!!! Glad it was caught it but unfortunately not only did I get scammed but the store did too! Workers at fault and so is the customer who used it!!!

Beautiful clothes and the employees are always very helpful without being pushy. Bought my wife a new wardrobe and she got many compliments.

BEST STORE EVER!! I always shop here. Find wonderful clothes, usually on sale.

Always fine nice gift for the ladies there . Staff is very helpful to men looking for that special something for that special someone.

Great variety of business attire. Would recommend. They also have great sales. Friendly staff!