Witt Ford

I've been to Witt twice now for a new vehicle and I've never been disappointed with their teams. My father took my there when I was in undergrad for my first real vehicle on a loan and while he was tough in negotiating, we were treated fairly. When we came in this last time, it was under stressful circumstances with a broken down vehicle and Ford in my hometown wouldn't even look at my car coming in from out of town, wouldn't even make it home. Witt took us right in, were honest with us, and straight forward about the condition of our vehicle. They helped us get into a new vehicle as fast as possible and made the transition as seamless as possible. Danny was great with us making the sale happen the way we needed it while also being patient. He offered to help clean out the old vehicle and gave us boxes to get moved over faster also. Witt treated us like family. My father passed in February but he would have been happy with how things went and he tried to get me to buy a truck way back when and I'm sure he won because the first vehicle I test drove was a truck and I drove away in it. I'm sure he's riding with me these days.

Unfortunately I was left with a poor experience at this location and would not recommend anyone use their autobody shop for body work. I hit a deer, brought it to them as I lived 4.5 hours from the location and could not tow the car home. They repaired the car, which found to still have issues. We brought the car back, they "repaired" it again, and we found it still had issues. These issues are alignment, engine fault codes popped up, the paint job did not remotely match the original color, and there was some quarter panel alignment. When I asked to bring it back I was told I needed to go through insurance and have the insurance adjuster come back out and look at the car. I did this, ended up bringing the car back for repairs a 3rd time and when I got the car back after the 3rd time driving 4.5 hours one way it was left in worse condition again. I had to contact my insurance who is allowing me to take it to another shop to get fixed what was supposed to have been repaired the first time. The auto body shop manager is extremely unprofessional and when I asked about the repairs he was quick to threaten violence if I did not take the car and leave. The owner Tim did not respond to texts, emails or calls when I was inquiring to see how we can resolve this issue as I just wanted to get my wife's car back in the original condition one would expect to get it back in after a repair. This was a simple deer collision turned into an 8 month issue that the car is still not fixed. There are clips missing, plastic guards on the bottom missing, it is quite disappointing really the work that was done.

Easier to get an appointment than the other Ford dealer. Service seems better too. Warm cookies and dogs to pet have no bearing on the service, but the I'll take them

I was driving and noticed my tire light was on and my PSI was at 3, I live out of town and it was a Saturday so I thought I was out of luck, I contacted Sam Perry and she double checked with the quick lane to make sure they could patch it if there was a nail in it etc. Sam’s communication skills were awesome and they got me in right away..I brought it into the quick lane to Kyle and he was super super nice and quick and showed me the nail and patched it all within less than 20 mins. Everyone made sure I was okay and doing good in the waiting room and offered me lots of snacks and drinks. Communication and keeping me updated was outstanding and everyone was super friendly and caring - I recommend this place definitely saved my hot mess situation!! Lol huge thank you to everyone who helped me out!!

Hour and a 15 minutes each way from my house. I have made two separate trips so far and now I need to make a third.

Great friendly staff and they always do a fantastic job when we bring one of our company vehicles in for service!

My husband was in an accident, they had the car on two separate occasions because they "didn't see" all the damages. How do you not see all the damage? When we got it back the second time there was still damages that weren't fixed. Would NEVER recommend this place. We had to take our vehicle somewhere to have ALL the repairs done correctly. We had to put over $3000 into the car elsewhere after getting it back from here. They failed to fix all damages that happened during the accident. Without a doubt our vehicle should have been totaled, the repair shop said that just by looking at the damages that Witt Ford in Crivitz failed to fix!

I have been going there for a long time and they are always polite and very pleasant to work with. We have purchased vehicles from them and have had no problems. Love my Ford Escape that I got in December, 2019.

Witt was very easy to work with. There is a slight misalignment of the bumper and grill on the right side, but hardly noticeable. Work was completed in about 10 days. Truck rides nice. Thankful for a large truck, had I had my Stratus I probably would not be posting this. Be careful out there darn deer come out of nowhere

Second time we have purchased a vehicle from this location. They are simply the best from sales to service, we have nothing but great experiences. Friendly staff...and you really feel like you are Witt Ford family.