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Reviews, get directions and information for Zap Laundry

Zap Laundry
"Modern, stress free clean!Zap Laundromat, in Jersey City, NJ, is a premier laundromat serving the Bergen-Lafayette/Jackson Hill neighborhood and surrounding areas. We specialize in wash and fold services. For your next laundry day, visit Zap Laundromat in Jersey City. Last Wash at 8:00 PM."
Address: 386 Martin Luther King Jr Dr, Jersey City 07305
Phone: +15512567375
State: NJ
City: Jersey City
Street Number: 386 Martin Luther King Jr Dr
Zip Code: 07305
categories: dry cleaner, laundromat



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Reviews
I usually do laundry once a week but of course with kids that play sports it can be more. I love coming in when Emilie it’s always a pleasant experience. She is very helpful and friendly. When I come in and the other lady, Roberta is there she gives off a very negative vibe. I try not to come in when she is here. She has very bad customer service skills and I have seen her downright ignore customers. I give the laundrymat 5 stars when Emilie is there and negative 4 when Roberta is there
I have been attending this Laundry mat for a long while and I am very disappointed with the reviews this laundry mat has been receiving. I sat and I read atleast over a dozen review that were all negative and I was disgusted. This laundry mat since under new management has been awesome. The machines work great, the dryers work great and are nice and hot for the clothes to fully dry. The ladies working in there keeps the place as clean as possible and are very nice and helpful. Anytime I’m having a issue the ladies are right there to assist me. They are my favorite Deena and Emily. Those ladies work very hard and is very good at their job and most important great at communicating. Given I know their names speaks for it self. They are always in good spirits,smiling, greeting customers. I can not speak on anyone else experience at this laundry mat but I feel as though a lot of the past negative reviews were written out of spite or anger. No one is person, sometimes machines are going to break down, it’s technology sometimes it fails. As customers we have to be patient with the laundry mat as well and communicate any concerns before we jump on here and give wrongful reviews. Thank you so much Zap Laundry for being of great service to me so that I am able to wash my clothes every week I am very grateful. Also thank you to Deena and Emily for making me feel welcome and comfortable everytime I attend the laundry mat, you ladies are the best. Keep doing what your doing you all are GREAT! I snuck a few photos to show the laundry mat I attend on Martinluther king Dr which I am currently here washing my clothes and it is clean, the ladies are working and the laundry mat is very busy full of customers.
I started coming to this place when I got an air bnb a block away! Every single time I came in everyone was always there to help me! The customer service was great, they are super friendly ! If I didn’t have a washer and dryer in my apartment this would definitely be my permanent laundry mat. They accept Apple Pay and offer detergent and dryer sheets by the load! Super convenient ! Thanks guys
Whoever worked Sunday night was really off something illegal. She was acting recklessly and being very rude to customers. It seemed like she was so high that she couldn't even do her job or be nice to guest , barely functional. Also while the door was locked Because it was after store hours the only people she let in was 2 hooded gentlemen and I saw a transaction between them and the men left right after. You should check your camera. I was a loyal customer until now because she was acting so differently tonight. I will never go back. She made me feel uncomfortable and my daughter.
Had an amazing experience there in the evening. The machines there work extremely well and the lady there was super helpful. I highly recommend this location to anyone trying to find a regular place to wash there clothes!
I just came back to my clothes and the washer I was using, it looks like someone swept the entire floor underneath it. This is disgusting
I love this laundry they are so kind and helpful specially, that lady I call her chula everytime I go there, in the afternoon every two weeks, she always offer to helps me.. I loveee her soooo kinddddd!!!
Went with my boyfriend and a lovely woman named Roberta helped us through our entire process. We almost had some trouble with a machine but she and another worker were quick to act and took care of it. Its also very clean, has a working bathroom and the washers did an amazing job on our clothes. Great experience
Just moved to the area and haven't actually been to a laundromat in years so I had a lot of questions. The staff were extremely helpful and friendly. Two women who work tirelessly to make sure you have a great experience. Not to mention the machines are huge and work really well. We used 1 dryer and 1 washer for 2 peoples worth of clothes plus blankets. Everything came out very clean, the bathroom is well maintained and the machines also take debit. I absolutely loved this place.
New to the area and found this place convenient because of parking. Was pleasantly surprised by the amenities and even more by the staff. Great laundromat. Very clean. Newer machines. Will definitely keep using it. Ask for Roberta if you need anything!
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