The service is sooooo slow. You see the vendors walking all over the floor and you don't see that they are looking for the requested footwear and they don't even care to tell you if your footwear has already arrived. They should consider changing their search system a lot because they make the consumer feel that their time is not important.
They have sneakers on display but are not in stock.
Excellent variety of shoes, tennis boots and sandals.
Those who serve are super stunned, I can't believe how incompetent they really are for more than half an hour to serve about 6 potential customers, the truth is a sack of attention and the employees are deplorable!
Terrible service, three employees there, one with music without looking around, another on the computer and the girl behind on the phone, I ask and they tell me that there is service until 11:30, why do they open sorry? I put one because you can not put less, on top of that they respond with a bad face! If you don't like your job, it's better to let someone who needs it and wants it. :/
Very bad service 2 hours in line to buy a pair of shoes 2 people to serve and 1 cashier very friendly by the way but lack of staff good day.
Very bad attention. They have the door open and they refuse to provide service, claiming that it is 8:10 and the lady has to close at 8:30 sharp and she still has 2 clients. If so, why doesn't he even close the door? Ah but what guys on the cell phone without doing anything. He does it because it's not true, that's employee policy. Not to mention that there is a pregnant woman inside and they are supposed to be more careful due to contingency. Bad experience at ZAPATETIA BHERMANOS BRANCH PLAZA BELLA RAMOS ARIZPE, COAH.
Terrible service. The employees are slow, they are worth the people. They leave you waiting for a long time while they chat comfortably in the cellar.
Very bad customer service, lack of staff, you enter the establishment and nobody attends you, you have to go ask for what you need and they make a bad face at you when you pay, they spend their time talking behind the counter and they don't take care of you
If you don't have the first pair you ask for, you become a burden for them and they don't peel you, it takes them hours to return to tell you there was no number, they want to serve more than one customer at a time and they look bad with someone... The truth is, due to the need for time and proximity, I visited them, I found the half that I was occupying and left with the feeling that they did me the favor of selling me something, I hope I don't have to return...