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Reviews, get directions and information for 10 Federal Self Storage

10 Federal Self Storage
"10 Federal Storage offers the most advanced and secure self-storage facility in the area! Lease from your home day or night through our website or give us a call. 10 Federal Storage owns and operates high-tech, automated self-storage facilities with controlled access, surveillance cameras and remote monitoring of the systems. We use advanced controlled access measures as well as security cameras and other devices to keep your possessions safe and secure. We offer some of the best rates in the area and 24/7 access. If you ever do have a problem, just give us a call and we can assist. Customer Support Hours: Monday - Friday: 8am to 9pm, Saturday & Sunday: 9am to 5pm"
Address: 128 McGhee Rd, Chapel Hill 27517
Phone: +19195827444
State: NC
City: Chapel Hill
Street Number: 128 McGhee Rd
Zip Code: 27517
categories: storage facility



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Reviews
10 Federal Storage was very easy to start and the customer service was honestly top notch. However, we started renting our unit for about $90 a month a about a year ago and in that time they kept incrementally increasing the price until my last bill was almost $140 for that same unit. I could'nt believe how much the price continued to increase, we probably would have rented with them longer if pricing stayed more consistent.
I rented a 10x10 and when i got there, i tried to input the gate code. I tried both gates and neither worked. Customer service number was offline. Texted the number on the gate to open the gate. Came up with an error. I had to rent another unit from another company. Wasted my money.
Gate won’t open! Y’all need to get your act together and fix or prop open w guard the broken gate. Memorial Day weekend and ppl can’t access their equipment for their landscaping businesses, boats/jet skis, and everything else. Over 24 hours and our stuff is inaccessible. Unacceptable.
I have really appreciated the great customer service with this company. They have been so helpful. They also offer great prices. The unit is easy to get in and out of. I will say that for a climate controlled space, it is somewhat damp. Otherwise, I’m very thankful for this unit and the people at 10 Federal Self Storage.
Excellent service + quality facility + good prices = happy customer! Very clean, always maintained and secure with nice price options for large air conditioned units. Above all, I really appreciate the professionalism in management. Jim was always responsive, listened, and was very willing to help with any questions or issues. I trust them, and will use them again when needed.
Convenient location with the best prices for space around chapel hill. Moving in was easy and online. They followed up my move in with a welcome call with great customer service. I recommend this storage facility
The registration process is a bit lengthy, and the waiting time on the phone are quite long, but staff were all very polite and helpful. After the initial set up going in and out is effortless.
Rented a unit from these guys for several years. Jim, the manager, is very nice and helpful. I've had bad experiences in the past with storage rentals but never these guys. Highly recommended.
I've rented from these guys for 7 years never had a problem always clean place always available 24/7
It is a little difficult to get around the buildings if you're towing a trailer they didn't leave enough room
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