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Reviews, get directions and information for 5 Star Urgent Care 512

5 Star Urgent Care 512
"Niagara Falls Urgent Care and Primary Care provides next-level immediate and family care to the people of Niagara Falls, New York. It’s so important to have a trusted doctor on your side. By providing advanced treatment in a setting that’s warm and compassionate, you truly feel like you’re at home when you visit Niagara Falls Urgent Care."
Address: 7200 Niagara Falls Blvd, Niagara Falls (New York) 14304
State: NY
City: Niagara Falls
Street Number: 7200 Niagara Falls Blvd
Zip Code: 14304
categories: family doctor


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Reviews
I've been a primary care patient here for just under a year and have been seeing their NP Johna. Despite being a very busy practice I never wait more than a few minutes and Johna's always in such a contagiously pleasant mood. My visits are thorough, never rushed, and she listens to every concern. The rest of the staff is always pleasant as well, and prescription refills are sent within moments of my request. A++ in quality, personalized care.
The facility was clean and the staff were knowledgeable. New patients have lots of paperwork, so come early. The wait time was average but the time with the practitioner was more than the usual. She took a thorough history and I got to ask all of my questions. I am looking forward to my follow up.
The urgent care center has undergone significant changes during the pandemic, including much of the staff, and much better! The new nurse practitioners are very personable, kind and caring, and front office staff pleasant and diligent. If you are looking for a primary care provider in Niagara Falls, I highly encourage giving this office a try.
This place is ridiculous. We just stopped there at 5:30pm and the doors are locked. Their google listing says they are open until 7:30pm. No one EVER answers the phone or returns calls. Last time my father stopped in for a cortisone injection, there was no doctor there to administer it. The words 'urgent' and 'care' are non-existent. I do not recommend!!
Worst intake experience ever. I made an intake appointment for a new doctor somehow the computer made the appointment for the day I was making the appointment for the following Monday. They charged me a no show fee when It clearly was a mistake. I was messaging them all day asking questions when I supposedly was supposed to be there. If i was supposed to be there but we were talking they didn't think to say hey you missed your appointment today the day you contacted us for new patient. Makes no sense. They refused to wave the fee over a computer error. If that's how you treat someone trying to be a new patient I can't imagine how they treat their current patients. Nope never. I'll keep looking and leave that $30 no show fee for collections bye.
The NP Coleman is so pleasant and just down to earth, makes visits to her above average! The medical staff is always happy, which makes for a dreaded doctor visit, a calm and totally competent complete examination and the diagnosis given the same day. Thank you for your service.
Dr. Maggie Desmarai excuse me if it’s miss spelled was very kind and helpful. I’m trying to join the military, so she was very understanding and even gave me a few pointers on the process and how to go about doing things, she was very informative and overall it was an amazing experience. Everyone there was also so sweet to my three year old daughter! 10/10 would recommend coming here!!
I scheduled and appointment online with one of their providers for my child. Put in all of my information and got the confirmation of the appointment with one of their providers. We arrived for the visit and the receptionist said they had no providers in for the day even though we had done all the paperwork online and had picked a time slot for a certain NP. There are other immediate care facilities in the area. Try them first.
I went online in search of a primary doctor just this morning. There was a slot open the same day. I went in and was seen at the time of my appointment to my surprise because it was busy. DR. Maggie is awesome
My experience here every time has exceptional. Time waiting was in not at all long. Dr. Coleman a true pleasure to experience. She's a great doçtor/np.
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