Alcon

For the last 2 weeks i have tried to get hold of them to order contant lense. There are never any operators available and i keep on leaving messages for them to call me back but they never do. I even tried doing it via email but still with no luck. This are unacceptable and very unprofessional.

Service is non existant. We have endless problems trying to order and track orders and cannot give our patients any concrete feedback ever. I try using other products from different companies wherever possible

Worst customer service ever. Have not seen a rep for more than a year. Contact lenses always on back order. Nobody answers the phones or I am just cut off. Please deduct the 1 star I am forced to give it should be -1 star

If there was a different company supplying the same lenses I would rather buy from them.

Have been trying for hours to reach someone at Alcon surgical. None of the numbers work, transfers get cut off, the numbers that do work go unattended. Unbelieveable.

Hopeless excuse for a company. HATE having to use them as there is no service whatsoever. PATHETIC!

Been trying to call the office the whole morning and no one answers.

Very bad service!!