Reviews
I would give them a zero if I could, I have never been so appalled as I am right now. So the back story is that my dealership rented a car for me from Europcar while they were repairing my car. I asked Europcar to deliver the car to me because I was working and could not collect the car. A driver delivered the car but did not do a complete inspection of the car, we did not inspect the inside of the car and because I was in between meetings, I failed to pick up that we did not check the spare wheel. After a couple of days, I realised that the spare wheel was not in the car, I tried contacting them to explain the situation but they are insinuating that I sold the spare wheel. I feel scammed by Europcar and taken advantage of because I am a woman! Now I have to pay for a spare wheel that was not even in the car, they probably sold it on their way to my place, also note that I have been requesting to see the inspection report but they are refusing to show it to me!
The service was superb, And deposit was refunded within within a week
Best service every time when I am there...mostly Aubrey and Ntate Patrick. They always have their finger on the pulse. Well done gentlemen, keep it up!!
What a great service!! Wow I was very satisfied about their service, the staff is very friendly and they know their work. I recommend them to anyone
Great service, opened on time, always willing to help us with any issues we experienced. Cars are always clean and in good working condition. We received professional service. And the rates are pretty good. Thank you for being there for us.
Disappointing, took my father’s money and they don’t want to give it back, bunch of scammers, we call everyday to try and sort it out but the customer service is very poor… just pay back the money
Staff are extremely kind and helpful.
The staff is friendly , helpful nd considerate. Their cars make the trip short and easy to travel
Jabu from europcar wonderboom was helpful and friendly, I received the car in time.wow he is informative and thank u wonderboom europcar for your good service.
The personal is very helpful, competent and skillfull.
