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Bridal Aisle

  1. Milnerton
  2. Western Cape Shopping

Reviews, get directions and information for Bridal Aisle

Bridal Aisle

About

Wedding & Bridesmaid Dresses | Fittings are by Appointment Only

Description

Bridal & Bridesmaid Dresses | Weekday & Saturday Bridal Fittings between 8:00-17:00 | Booking Essential



"Cape Town's premier chic-boho Wedding Dress & Wedding planning house offering unique wedding and event services all under one roof. Other bespoke services include prom/evening dresses, bridal party essentials, party and corporate event styling."
Address: 33 Racecourse Road, 7441 Milnerton, Western Cape, South Africa
Phone: 0846600011
Email: moc.liamg@tpcelsialadirb
Parking: Lot
City: Milnerton
Street Number: 33 Racecourse Road
Zip Code: 7441
categories: bridal shop


Opening Hours

Monday: 10:00 - 17:00
Tuesday: 10:00 - 17:00
Wednesday: 10:00 - 17:00
Thursday: 10:00 - 17:00
Friday: 10:00 - 17:00
Saturday: 09:00 - 17:00


related searches: Cheap wedding dresses online South Africa, Bridal robes China mall, Affordable wedding dresses Cape Town, Cape Town bridal shops, Affordable wedding dresses online, Cheap wedding dresses Johannesburg, Wedding dresses under R5000, Satin Bridal robes
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Reviews
Absolute shocking how unprofessional their service is! I went to bridal isle to have bridesmaid dresses made. The girls went for their first appointment in December 2020 to have their measurements taken. This was 3 months before my wedding date. They went for 3 fittings after the initial measurements and every time we went back there was something wrong. The dresses never seemed to fit correctly. It was either too big or too small or the length was wrong. I asked or the dresses to be completed 2 weeks prior to my wedding. This was however not the case. After a lot of back and forth, I received the dresses and they were in very bad shape. The girls couldn't wear them at all and I had to start form scratch one week prior to my wedding. Their client service is non-existing. They cancelled appointments 10min prior or just didn't pitch at all. I have been spoken to in a very rude way at times which is not acceptable. They refused to pay back my deposit even though I could not use the dresses at all. I will never recommend them to anyone. Brides should not be put through an experience like this prior to their wedding.
Such an unprofessional business, owner of the place has absolutely no way of speaking to her paying clients. The type of dresses that they charge a fortune for are in a pathetic state . Luckily we caught them out just in time although my sister lost out on lots of money but I will never recommend anyone to make use of their service
Time to go public. Bridal Aisle. My best friend got her dress altered here, and on her wedding day, while hugging one of her guests, the dress's sleeves detached from the dress, leaving my friend almost exposed on her wedding day. As a bridesmaid who witnessed every last second of the scenario, I know how it happened, and under which circumstances. We were forced to STAPLE her wedding dress because nothing else would hold, which in turn ruined many of her photographs. When approaching Bridal Aisle about this matter, they offered a 50% refund maybe and to fix the dress for free. Fix the dress? For WHAT? Her special day is over and done with. We politely asked for 80% refund MINIMUM as the work was not even nearly up to standard, and it took her simply hugging a guest for her dress to detach completely. They are now claiming that it broke on the dancefloor after 4 hours because they were there, right? and therefore implying that we are lying. IRRELEVANT of how the dress broke, unless it was purposefully torn, it should have never broke in the first place. They have refused to reimburse anything at all, as they have spoken to their "lawyer". The work here is horrific, their audacity has left me virtually speechless. To ALL brides, get your work done at people who actually care. And Bridal Aisle ARE NOT THOSE PEOPLE. They will leave you with work half complete and blame you. Don't have your special day ruined too.
Friend got her dress altered here, and on her wedding day, while hugging one of her guests, the dress's sleeves detached from the dress, leaving my friend almost exposed on her wedding day. They are now claiming that it broke on the dancefloor after 4 hours even though wedding dresses should last a lifetime and therefore implying that she is lying. IRRELEVANT of how the dress broke, unless it was purposefully torn, it should have never broke in the first place. They will leave you with work half complete and blame you. Don't have your special day ruined too.
DO NOT use this company. The quality of their work is terrible and their customer service is non-existent. A friend of mine was humiliated on her wedding day when her dress fell off of her due to poor stitching and cheap fabric, leaving her almost exposed to her guests. An absolutely disgusting response was received from the shop, refusing to take responsibility. You would probably get a better dress from the bad side of Wish. Stay away.
BRIDES BEWARE!!!!!!!! After a friend of mine recently had a nightmarish experience with Bridal Aisle, and getting no valid response from them after numerous requests, she resorted to share her experiences online. The photos were proof enough that the work delivered was anything but professional, and to top it off the dresses weren't nearly ready 9 days BEFORE the wedding! The Bride had to quickly find an alternative wedding dress and bridesmaid gowns. After she requested a refund from Bridal Aisle, as neither she nor her bridesmaids could wear the "dresses" they received, she was responded to with rudeness and a blatant disregard. She shared photos of the dresses and her communication with Bridal Aisle on Facebook to which the owner quickly responded to by calling her and her bridesmaids liars. She even resorted to swearing at the one bridesmaid after she posted more photo-evidence of the owner cancelling appointments 10 minutes before the time and claiming to "check" each dress before delivery to make sure they are in perfect and presentable condition. I feel obligated to share these experiences with any bride looking for a professional and competent seamstress as I am certain they will not find it at Bridal Aisle.
In December 2020 we had our first appointment at Bridal Aisle to have bridesmaids dresses made. We went for 3 fittings thereafter and left disappointed every time. Not only were the dresses completely horrendous, they also cancelled appointments 10mins prior or just didn’t pitch up to appointments at all without saying a word. They were extremely rude to my friend the bride and refused to pay her deposit back. We had to source new dresses days before the wedding because multiple seamstresses told us that the dresses can’t be fixed. I just can’t believe that a professional company would deliver dresses to clients in such a bad shape. Ladies, please beware
Shocking response and customer service, the package was received and looks like the dogs breakfast, the gown is creased and in a cheap bag that is too big for the item purchased. Really dissapointing. Your team needs to really evaluate whether you should stay in this business, brides need way more attention than your average shop which you are not capable or willing to give. Look at how many poor ratings you have. Won't recommend or use again.
A friend of mine who recently got married was completely messed around by this place they didn’t make her dress the way it was meant to be. Regardless she left it there till the day before her wedding so they had ample time work work and fix it! The dress was still not what she wanted and the stitching was coming apart even before she put the dress on. The reply she received from the place when she asked for some compensation for the poor service and quality of the dress she was denied and said because she wore the dress. What was she supposed to wear?!! I am a bride to be and should she have had a good experience they would have another customer but I will never.
Oil stains on dress. Sleeves broke. Paid R5500 for sleeves alone. Had to staple them on for photos. Brides day ruined. Photos ruined. Bridal Aisle refuses to take responsibility. Accused of “milking them for money” . They posted photos of the bride without her consent on social media.
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