Capitec Bank Johannesburg The Glen

Consultant Zuko is so friendly and smart, she gave me some ideas and work around that i sure will take into account for the future, I am beyond grateful and happy with her service

I deposited R10 000 in cash at a Capitec ATM inside the branch at the Glen Shopping Centre Cnr Orpen Rd &, Letaba Rd, Oakdene on the 17 November 2022. After depositing the cash the ATM switched off and took my R10 000. I have made numerous visits to the Capitec branch, and numerous calls to Capitec Bank to report my incident. In response, I have only been given reference numbers and Capitec Bank refused me my money back. This whole incident took place in full view of Capitec's Bank cameras, which are situated directly above the ATM. I have spoke with consultants, branch managers and regional managers to help me with this situation. After 3 months of given the run around they have refused to pay my R10 000 back. WARNING TO ALL CAPITEC CLIENTS - If you are to make cash deposits at a CAPITEC ATM,  THERE IS NO GUARANTEE your money will reflect into your account and be prepared to deal with very unprofessional staff at the Capitec Bank.

Thank you so much Zuko for helping me open the account. Your service was great

From the door to consultant to the bank manager, the service I received was excellent. Opened an account within 5 minutes and had policies, debit order transfers and rates explained to me in a friendly professional manner. I would definitely recommend their services.

I came to Capitec the Glen and receive good treatment from Margaret about the money I wrongly send to a wrong account on the 2/11/22 and the same day I went to Capitec Rosettenville they told me to wait until tomorrow. The consultant was not helpful at Rosettenville branch . He did not even try to find out the name of whom the money went.

Maragret was the perfect assistant She is very patient and helpful especially as we are elderly and nothing to much for her. Lovely person. Thank you Margaret.

I was warmly welcomed by Busi and helped me to download an app. Vuyi took me though the account how it works and the interest. Tlotlego was just so sweet and welcoming i am very happy with all their services looking forward to use Capitec as my bank going forward.

The service at Capetic The glen was enthralling! I was assisted by Maggy, the consultant, as well as Rejoice, Tlo and Busi. I was easy to converse with them.

I got amazing service from Molapo at the glen. He helped me open my account and explained everything in detail.

Sherwin was awesome, simplified everything and answered every question with ease. Lovely experience overall!