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Reviews, get directions and information for Ceres Privaat Hospitaal

Ceres Privaat Hospitaal
"Spire Healthcare is a leading independent hospital group in the United Kingdom. We deliver high standards of care, with integrity and compassion and from high- quality facilities to our insured, Self-pay and NHS patients. From our 39 hospitals, 10 clinics and a Specialist Cancer Care Centre across England, Wales and Scotland, we provide diagnostics, in-patient, daycase and out- patient care.Working in partnership with over 3,800 experienced consultants, our hospitals deliver tailored and personalised care."
Address: Fairburnst, Worcester (Afrique du Sud)
Phone: +27 23 347 0923
City: Worcester
Street Number: Fairburnst
categories: medical service



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Reviews
Cannot praise Spire South Bank Hospital enough. Everyone so friendly and efficient, care has been great, always regular post op check ups. Would recommend this Hospital to anyone.
The spire is a private hospital, that has a more 'cottage town hospital' feel about it, rather than a medical centre feel about it you'll get what I mean, if you visit! There is free ample parking that's right by the side hospital, thats 1 minute walk or shuffle. My day visit was for, a small surgical procedure, caried out under a general anisthetic but when I arrived for the work to be carried out, I was over run with massive anxiety, that was triggered by a recent and previous traumatic hospital experience. Spires staff were absolutely brilliant! Right from the start of my visit I was reassured, comforted and treated with respect by all, from reception, catering, nurses and surgical staff. I had special visits from the surgical team including the surgeon who reassured me I would be very well looked after, even up to the point where I was put under. In recovery, the team were brilliant, frequently checking up on me, and making sure my wound was ok, and that I was refreshed with water, tea and a very nice pannini. Discharging me was very thorough with full explanation of how to care for my wound, and the required pain killers and also booking in my follow up appointment, with the surgeon. I cannot express enough gratitude to the team at the Spire for their exceptional care and professionalism. They are a credit to the hospital and deserve recognition for their outstanding work.
Dreadful service. I was sent an appointment which I tried to change one month in advance as I am due to be out of the country on the date of the appointment. They flatly refused saying I had previously missed one appointment that had been emailed to me, which I can prove was never received in my email account! They also cited, that changing a future appointment counts as missing an appointment… utter madness!
Having read some of the previous reviews I had opted to go to another hospital, however, the consultant was able to get me treated quicker here. They have been brillliant. Their care second to none, my family had no issues getting hold of them on operation day to find out how I was and pre op when I had to call them if know one answered someone always got back to me. Everyone was extremely helpful and caring. Totally recommend this hospital. The only reason they didn't get 5 stars is because of a few design issues in the rooms. i.e. toliet paper behind you which when you have an operation you don't want to twist to get it! thank you South Bank.
Following a telephone consultation during the C19 I was told I needed to be seen by the consultant. I was then left for over a year with no correspondence or contact. I chased them and their attitude was appauling that they had forgotten about me! I finally had a consultation and the Consultant was meant to write to my Dr, that was 7 months ago and neither I or my Dr have heard anything from them. Unbelievable for a private hospital that used to be really good
I really could not fault the care. I got an appointment and was seen quickly. I was treated with the upmost care and respect and everything was explained to me. They are completely transparent and gave me full summaries of the investigations and their findings. The ENT consultant was kind and very professional, listening to my concerns in an unhurried and understanding way. His secretary Emma was so kind and helpful and always replied to my correspondence. Quite an expense but I don't regret it at all. Thank you Dictated and written on behalf of my wife Rosie Ellis
On my second referral requested through my GP practice I seen Dr. Pandie who turned me away and told me that I was wrong I felt unheard and found him also unhelpful because of the nature of my situation. I left feeling upset and frustrated due to the facts about my concern went ignored by someone professional. On the other hand I had been seen by Dr. Patel who were I felt like I was understood, clear as he took me views and thoughts into consideration, and that is important to me as this was a seriously health issue causing me alot of problems and being proply examined to find that it was the consultant before, who never did take any notice of my efforts I made, whilst going to visit and making me feel dead uncomfortable. made me feel patronised and silly to even consider myself to have a concern in the first place, when I needed help and Dr Pandey could greatly and honestly see it... I am sad for him
Extremely expensive for a cursory examination. They seem to milk customers uninsured by big UK medical insurance companies. I'll try to avoid next time.
I really wanted to take the time out to write a review following my right knee arthroscopy procedure on 26/04/22. Everything about my experience was 10/10 from every single friendly face who looked after me. The service I received is of a gold standard and I was truly made to feel like I was the only patient in this hospital which is a testament to the high level of attention and care that was given to me. I had absolutely no reasons to complain! Thank you so very much!!!
My mother in law age 82 was last night discharged after having surgery on a hernia What a disgrace sent her home with a few pills and said she would be fine .less than 12 hours later she is now in Worcester Royal hospital after a awful night a ambulance was called and that's where she is now . The nurse was rude and not at all helpful in fact I intend to take this further as I have her name will be reporting this to CQC and the local authority.. we still await the out come of her pain due to being sent home in this state . Please don't go to this disgrace of a so called private hospital.
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