Coastal Coaches

You really do need to train your drivers to be more courteous to other road users. One of them this afternoon around the Preesall area tailgated me and behaved in an aggressive manner by continuously beeping his horn. This was whilst travelling through School zones, where the speed limit is reduced to 20mph. I abided by the aforementioned speed limit and received abuse, not good when you have your company name plastered all over your bus! It’s a pity I couldn’t get his registration number, otherwise I would have reported him to the police.

Unreliable bus service. Waited for the 7.51 bus this morning. Didn't stop and flew past. So, going to miss my train. Not the first time I've had a problem with Coastal Coaches. On a few occasions, I've rang the bell for the coastal coach bus to stop at the next stop and they haven't stopped at my requested stop.

Fuming...my daughter paid her fare cash on the 78 in St Anne's but her freinds didn't realise they dont take cards. The driver then refused to refund my daughters fare leaving her with no money to get on another bus then rather than give her chance to make a descision wether to stay on the bus on her own or stay with her freinds he drove away. 12 year old stranded in St Anne's...disgusting

I have used the No 78 bus twice this week and had terrible experiences both times. On Wednesday 30th August I got the 07:39 No 78 from Lytham Square and because I only had a note rather than the exact change I was told to go to a shop to get some change. Surely, Coastal Coaches have heard of the revolutionary concept of a 'float' which has been in use in commerce since before the Middle Ages? This morning, 1st September, I again got the 07:39 No 78 from Lytham Square and had just bought a coffee from Costa Coffee which was secure in my travel mug with a lid. I was told I could not get on the bus with a drink as it was company policy that no food or drink can be taken on their buses and had to throw it away - £2.65 for the coffee plus £8.95 cost for the travel mug? The driver was rude and aggressive in his manner and seemed to delight in my having to throw away my coffee and travel mug in order to be allowed to travel. Your customer service is disgusting and apparently well known as when I had to go to Sainsburys to get change to travel on Wednesday, the staff in there also commented how rude the drivers are when they go into that store to change their coins back to notes later in the day. These rude drivers and insane policies are damaging your brand and I am sure affect your profits as I certainly will be looking for alternative means of transport going forward. A good job I had my packed lunch in my bag otherwise the driver would probably have made me throw that away too and then I would be hungry all day never mind going without a drink!!! Disgusting ...

Thanks to Coastal Coaches 25 ladies had a fantastic golfing day out even though the weather itself was to say the least, inclement! Our driver Paul was at the pick-up point before the arranged time and helped us load the bags, trolleys etc onto the coach. He was there when we came off the course and so we were able to put our soaking wet 'stuff' in the back of the coach and then go and get changed and have our meal! Paul was outside waiting to take us home when we'd finished the meal and then brought us home! What a patient and pleasant driver we had. Thank you Coastal Coaches for helping make a very wet day so enjoyable. Lynda Pilling

Got the 10:52 number 78 bus this morning to Kirkham. I said Good Morning to the driver .. no answer so I repeated Good Morning .. he replied. “ Is this a guessing game do you want me to guess where you are going” . My oh my what a very rude driver he was. I thought being a driver it would come with atleast a bit of a personality. We all have a bit of a bad day but my oh my Mr Grump was very very miserable.

A group of us - all elderly enjoyed our day out at Windermere two weeks ago, but the return journey was spoiled by Coastal Coaches of Warton driver driving much too fast through narrow roads and having to seriously brake on the M55 due to speeding - scary! Would not go again. I have contacted the firm TWICE via Email, and after 10 days they haven’t even bothered to acknowledge my complaint. Disgusted! M. Irwin Mrs.

Amazing experience - Coastal Coaches recently provided wedding transport for us. The coach was pristine and the driver very accommodating - helped make our special day go as planned. Thanks very much.

Have used Coastal coaches for the last 5 years. We have always found them to be punctual, helpful. courteous, friendly and polite. Would recommend them for your coach trips, whether for business or pleasure.

Lovely experience being on your coach been to london and back twice from fleetwood through bgt and big john driver may as well say our dave he was so inspirational to kids and parents, teachers i cant cant forget lady ena as well hi cambell honestly lovely people.