Computicket Head Office

I phoned to inquire about a show and the person answering didn't even wait until I had finished my question. She just ended the call. When she answered the phone she just said 'hello' so I thought "ok she is working from home" so I asked if I was through to Computicket to which she replied yes. Yet ANOTHER service that has demotivated staff who dont know the meaning of good service and the importance of it.

Poor service … They don’t answer their landline calls , they don’t care about clients .. been calling for over an hour in two days nobody picks up their calls . Some people don’t take their job seriously up there . Not happy with their service!!

Has to be the worst mobile experience I have had when trying to book something online. Please please computicket, do something about your awful mobile site.

I booked a Bus online for last week Thursday, 3 May, only to realize that the bus I booked for was no longer operating. I was very frustrated, and got hold of Nomfundo via the Computicket Emergency line. She assisted me throughout and offered VERY rarely exceptional service. Within 4 days later I got my money back and good service that no other company offers today.

I still have not received any refund. This is appalling customer service for an event that was cancelled by YOU. I've been told twice that the refund has been processed. No bank takes this long. You are a bunch of liars

I had tickets for the big tennis game Match in Africa. Cape Town but unfortunately lost them. I phoned and talked to Sandiswa at the Jhb office. She explained fully what she needed from me to issue new tickets. After I emailed the documents she responded immediately and by 8 o'clock the same evening Nompilo phoned me just to make sure of all the details. 15min later she phoned again and asked whether I received my email confirming my new tickets. 10/10 for these 2 ladies. Very good service and much appreciated.

Disgusting experience at computicket. NEVER buy a travel ticket from computicket. Extremely rude and unhelpful staff. I requested an E-ticket and only after trying 3 more times did I receive it a month later with the INCORRECT details and only to be told there is nothing they can do about it and a refund will take 6-8 weeks. Absolutely disgusted by your customer service and will never be buying anything from you ever again.

The assistants at the stores are generally not friendly and don't want to help. I actually try to avoid. Convenient, sure.

Pathetic customer experience, non existent online support. They actually charge you to contact them because their systems don't work. Unacceptable.

You would think that a company whose only job is to sell tickets would have better systems, don't use them for your events! Don't buy from them! They don't care for the consumer