Country Lake Inn - Skiworld Protea

We went to the News years party with great disappointment . There was no supervision when it came to the catering and Bar services. Food ran out drinks ran out. We had to serve ourselves with little pieces of meat and chicken. The starters were finished halfway. Later on in the evening they brought out some food that went to waste. We feel the hotel should refund us part of our monies. The DJ was excellent and gve us a great party but the hotel service is unacceptable

The conference package is shocking . Breakfast is literally 1 slice of bread with just tea and cofee, no juice no water. Tea time was worse each person got a small plate with a minnie samoosa and a chicken nugget again just tea and coffee no juice or muffins, yoooh the portioning of food is so fugal. Even in 3 star hotels the cheapest most basic package covers alot more.

Tough, nearly-inedible food, staff moving things around/between the buildings at 1am, brown water in the bathrooms, and as for the constant sound of traffic from the main road on the other bank of the lake... By all means have your conference there, but staying at the hotel is not recommended.Rooms: 1/5

"Hospitality, kindness, cleanliness and service were there as expected. I can only advise you to continue this way same if it would be nice to offer some croissants and pains au chocolats at the breakfast… I’ll come back there ! And I’d recommand certainly your Hôtel."Rooms: 5/5

We booked our New Year’s Eve bash which was held yesterday @ The Lakes Hotel. I must tell you we had the most awful experience. 1 The bar counter service was ridiculous, the bar tenders & waiters did not have a cooking clue of what was happening. Took forever to order 2 bottles of Wine & still water. Had to look up prices 2 Eventually the DJ announced that food from the Buffet was to be served starting with Chicken giblets only. Not even half of the guests had managed to get any. Then the main course of which same took place. Once everyone that managed to get the left over scraps. No one collected the crockery from the tables. I gathered they were very under staffed. After all of this the bar virtually dried up I’m not sure if the catering was done by the Hotel or if it was outside caterers. Either way the function was held @ The Lakes Hotel I actually want a refund for the tickets that was purchased & if not I will post this on every social media site I can think of

Must visit place. Enjoyed the place with my partner. Very nice service. Go there only if u r nearbyRooms: 5/5

Unfortunately the function for new years in the big hall was very disappointing. Food ran out then when it was replenished the rice was burnt and food was not great. No salads and vegetables. There wasn’t even enough bread…. Coldrinks and drinks ran out before 11pm. Water leak in toilet and bad smellService: 1/5

I went to the hotel for a work conference. The food is terrible. They actually served dry spaghetti and dry mince and dry chicken for lunch. The service is also very poor. I ended up buying McDonald's that's how bad the food is. I don't recommend it at all. It's really unfortunate because it used to be a great hotel.Rooms: 1/5

Attended new years party. Great location. Unfortunately leak in the passage cieling caused a very dangerous and slippery risk on the corridor. Very friendly staff!Location: 5/5

The Lakes hotel is a very beautiful hotel next to a lake. I stayed in a presidential suite which is very spacious and clean. The staff is friendly and helpful.