Cycle Teknix

Great service, we rented electric bikes from them for the weekend and their prices were incredibly reasonable, they were helpful and efficient and more than happy to go the extra mile to make sure we had what we needed. Really appreciated Bradley's can-do attitude. Definitely recommend these guys for any cycling needs.

The staff on the ground floor are quite helpful and really nice . The store content is great and so is the quality of their products. However the service from the store manager/ owner is appalling and does not deserve a star. I sent in my bicycle to this store for re-selling in early 2022 , I have been requesting for payment since they successfully sold my bicycle. I have not received my money , it has been over months! Contacted the store manager several times , even went in to the store to enquire. He always says he’ll pay , but does not . They requested for account details more than twice but refuse to pay me back for my bicycle which they sold . Sadly I have to take this further and probably spend more than what they owe me . If you require similar service , I suggest you go elsewhere .

Brian was very helpful and knowledgeable in the service center. Thank you very much!

What a pleasure to deal with these people. Knowledgeable, friendly, efficient. Very happy with all of it.

I was only supposed to take my bike for a service, but ended up buying me another bike for my wife..good and well oiled machine at this company...

Had a tubeless conversion done. Went for a ride on the bike, neither tires seems to seal entirely on the sides. So i send an email with photos to cycle teknix and after a week no response, finally get the time to take it in. Very apologetic and promise to have it fixed the next day. Phone the afternoon with lots of apologies that they never got round to it but will definitely have it ready by 12. Just came from there. The bike has not been touched! They said they'll start on the bike now but i get the feeling that somehow this isn't going to be resolved with the care that it would've otherwise. Pathetic service especially considering this is something that wasn't done properly by them in the first place.

The folks at Cycle Teknix were friendly and very helpful. I was looking for a messenger bike and the technician showed me options.

They packed and wrapped our bikes, to be sent to Brazil in the airplane. Generally they did a a very good job. Unfortunately the mechanic didn't tell me, that the axis, to hold the front wheel, broke and was then too short to screw tight the wheel. If the mechanic would have told me, we could have found a solution at their shop. Instead they wrapped the damaged part and I got that by surprise. Sent them a message but they didn't reply.

Strongly recommend to rent your bicycle at this company. Prices incl delivery and pick-up are very affordable, state and quality of the bike is very good our bikes were still pretty new, and the service was excellent. Thanks a lot, and we'll definitely come back!

Dropped my vintage bicycle to be stripped and sent for re-spraying. Paid full price upfront to strip and put back together once re-sprayed. This was done under docket no.5224 May 2018. I've sent emails, spoken to reception, been into the shop on many many occasions with no resolution. Bearing in mind I live an hours drive from the shop. I then phoned the owner who told me that he'd get back to me & would look into the matter ... this was approx 6 months ago. Respect for one another telephonically & personally from staff when I called was always present & never were there any heated conversations, but to date I've not received one email or even a a courtesy phone call from them, ever. I just want my bicycle back in one piece as promised. Apart from all the inconvenience & cost already incurred with having to chase them up I am now forced to incur more costs & inconvenience by going the legal route. Very sad and very disappointing Cycle Teknix, you came highly recommended to me by many folk that are very good customers of yours.