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Decofurn Factory Shop

  1. Johannesburg
  2. Gauteng Furniture Store
  3. Johannesburg Furniture Store

Reviews, get directions and information for Decofurn Factory Shop

Decofurn Factory Shop
"From our family to yours.Our unique Warehouse/Factory shop concept has been developed with 25 years experience in the Furniture industry.We limit the frills, cut the prices and give you the best deal available.Our Group is a leading Importer, Manufacturer and Retailer of Furniture and related products.We pride ourselves on having stock of most of our products available immediately.We offer collection, assembly and delivery service. We offer options for buying on credit.BUY WITH CONFIDENCE - TODAY'S FURNITURE AT THE BEST PRICES DIRECT TO YOU - STOCK AVAILABLE IMMEDIATELY"
Address: 2018 Johannesburg
Phone: +27 11 465 1648
City: Johannesburg
Zip Code: 2018
categories: furniture store



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Reviews
I love this place. Have purchased quite a few items here and has never been disappointed. A special thanks to Deidre for helping us and being so patient while we decided which chairs we wanted. Definitely go there if you need beautiful furniture
Bought a drawer and when I got home found it was broken. Decofurn refused to exchange it, because it was "inspected" when received. The inspection involved the warehouse employee ripping the box open and asking if it's the correct colour, then proceeding to close the box. Will not be returning to Decofurn unless the policies are suitably updated. If buying from Decofurn, I strongly recommend doing a 100% quality inspection including complete assembly, if need be before accepting any products.
I am based in Pretoria, and rely on Courier Companies to collect my furniture items purchased from this and other stores. The logistics can sometimes be a nightmare. However, Warren in the Decofurn Greenstone Warehouse Department makes this process seamless. What a gentleman!!!! Thank you Warren, your awesome service is ever appreciated.
Called to report that the product I ordered had a defect. I was passed to 9 different people explained my problem each time. I was eventually told that I must bring the product to them even after I explained it doesn't fit on my car they had no solution. Disgusting customer service. I will go buy the parts and fix it myself - I will never be purchasing again.
Not the best service, had my fair share of issues but it's close to home so it's convenient. Some products last very long so you get your monies worth. Some products, in my opinion, are overpriced
Raced to the store to buy something only to be told I must assemble it myself or there is a fee to assemble. Was not told this when I called to to see if they had stock of the item after going to the Fourways store the day before
Immaculate staff, very helpful, efficient and friendly. You can even get your furniture assembled quickly at an extra cost.
They have good customer service, big showroom, variety of home furniture and decor. Easy process of buy, pay and go.
Absolutely appalling service from the manager of the store. Has no customer service ethics in her manner of communication and puts the phone down while I am attempting to state my issue with their service and promises. As a manager it is expected to assist customers and find a solution that is suitable for both parties. I’m disgusted that on a management level she thinks it’s okay cut a call whilst the customer is engaging with her.
It is a nice store with some good deals but it lacks in customer service. I was at the at 9:10 this morning and being 1 of only 3 other people in the store, i was not able to get any assistance. I saw a chair i liked on the online brochure and when i got to the store, i could not find it or get help when i enquired about it. From my view, the online brochure does not reflect the proper size of a item. Not very happy with my experience today.
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