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Diaz Beach Guest House B&B

  1. Mossel Bay
  2. Western Cape Beach

Reviews, get directions and information for Diaz Beach Guest House B&B

Diaz Beach Guest House B&B

About

Our comfortable self-catering units are centrally located on Diaz Beach. We offer great family holiday accommodation.

Description

Diaz Beach Guest House is situated on Diaz Beach in Mossel Bay, South Africa. We are just outside the busy streets of Mossel Bay. Come and experience accommodation in Mossel Bay!

Our guest house is 2 minutes walk from a big white sandy beach area called Diaz Beach. Being situated in Mossel Bay, we are centrally located in the Garden Route and therefore the perfect place to have as a base during your stay in the Garden Route. We are a short scenic drive from just about everything. Apart from our amazing beach side location, we have Oudtshoorn and the Karoo in the north, where you will find a lot of history and culture as well as amazing activities and great golf courses. East from us you will find George, Knysna, Plettenberg Bay and Tsitsikama. Beautiful fynbos and forest will greet you all along the route to our most eastern point, Stormsriver.

Facilities

Comfortable beds, 100% percale cotton linen, towels, hairdryer, satelite television, international plugs, kitchenette with built in kitchen table equipped with crockery and cutlery for 2 people, bar fridge, microwave oven, toaster, electric kettle and frying pan

Daily servicing of rooms except for Sundays and public holidays Communal braai facilities at parking area Wireless internet connection

Address: 67 Karveel Str, 6506 Mossel Bay
Phone: +27 44 692 0437
Email: [email protected]
City: Mossel Bay
Street Number: 67 Karveel Str
Zip Code: 6506
categories: residence, travel company, hotel



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Reviews
Can’t really review the place as I only made an accidental booking with an app. I contacted them straight away and they decided to return the whole sum without hesitation. Customer service was great and fast.Service: 5/5
I read this introduction line on the first paragraph of the website; 'Our comfortable self-catering units are centrally located on Diaz Beach... We offer great family holiday accommodation.' So, being a well-seasoned traveler, I expected a room that has everything required to cook a meal, including an oven and hob and the appropriate pots, pans and assorted cooking implements, and of course, to be able to do this I would need a fridge to store the fresh meat and vegetables and frozen goods in. I arrived on a Sunday, there was no one there to greet me, I found my keys and followed the instructions given by WhatsApp message, and eventually let myself into the room. I was immediately disappointed. The fridge was tiny, so all the fresh goods and frozen goods wouldn’t fit in the space provided, there was no stove nor oven. What was provided was a toaster, kettle, and basic microwave, cutlery and crockery, 1 sharp knife, and one egg flip. No Pots, Pans, stove, oven, cooker, hob etc etc. I expressed my disappointment receptionist by message, she contacted the owners to remedy the situation. An Owner arrived with an electric frying pan. I was grateful that they had made an effort to rectify the situation, however, also explained that there was limited cooking that could be done with 1 frying pan and the food I had already bought. So I asked if I could have the appropriate pots, pans and heating devices. To which I was told that ther wasn't any, as they don’t really like self-catering as it made the rooms smell, I explained that there was already a strange smell in the room which I experienced on opening the door. The owner walked in a said he couldn’t smell anything. He kind of shrugged and left without a satisfactory answer on both fronts. Whilst I was waiting, I tried to access the internet, it was limited to 0.08 Mbps, after the first two attempts failed as the internet was too slow to even open the webpage. I tried to watch some TV, expecting at minimum DSTV, sadly again there was only a very limited selection of 10 channels, in various languages, and really nothing of interest. Later the Owners arrived with an electric air fryer and an electric pressure cooker to resolve the self-catering issue. She stated that this is what self-catering is in South Africa, I was ready to argue my point but felt that this would be a wasted effort. Again, I thanked them for the effort to rectify the situation and explained I would attempt to use the three items to cook the food I had bought. I left two days early and asked if they could refund me for the 2 nights and breakfasts that I hadn’t taken. I was told that I should check the cancellation policy, I said that I had, and given the issues and misrepresentation I had experienced the least they could do was refund me the full amount. The lack of agreement on this topic was the final straw that broke the camel’s back and gave me a reason to write this account of my stay. To Summarise; Their website is not an honest representation of what you get. There is absolutely no way this ‘Guest House’ can be classified as self-catering There is poor to no internet, The breakfast is lacking and basic, cheap everything and rationed at that. The guest house is not on the beach, about 200m from it, but, it is right behind so high-rise buildings, so there is no view from the guest house. They say it’s ‘great for family holiday accommodation’, yet also state in their terms and conditions no more than 2 people per room, and it specifically says ‘no children and no babies’. I appreciated the effort made to fix the issues, especially by the helpful receptionist but overall, I was very disappointed, and feel that the guest house should change their website to be a more accurate representation of the reality a recognise when they have provided a sub-optimal service.
We had room number 5 which was very spacious and clean. Bathroom with shower only was adequate for our needs. Balcony outside was a good place to relax and enjoy a drink. Secure parking for your vehicle. There is a safe in the room but only items smaller than a computer tablet would fit.
This B&B is one of the BEST I have ever come across in my SA travels. Friendly staff, very nice breakfast, cleanliness and value for money. Thanks to the Diaz Beach Guesthouse Staff for the excellent, professional and caring service given to us during our stay in Mosselbai. It is a HOME away from HOME
Lovely establishment owned by awesome people and run for them by their shining star Marlin. Thank you Mr. & Mrs. du Toit. Big hugs for Marlin who makes you feel like you are the most important person ever.
It's a stunning place. Walking distance to the beach and even close to langeberg mall. The bedrooms are fit for a king and a queen, there is even a lovely small kitchenette where you can make a quick meal or even order a meal from the kitchen downstairs.
My family had an awesome stay here, staff is very friendly and helpful. Wifi is an added bonus. Secure parking on-site. Will definitely be returning.
Friendly service. Clean and spacious rooms. Lovely breakfast.Rooms: 4/5
Very warm welcome. The room was very comfortable and spotless. Would definitely book a room there again.
It is like my Home, wonderful people, warm hearts and fantastic staff. Just love visiting!!
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