Receptionist are incredibly rude, you would think they would have better soft-skills when talking to someone over the phone or in person but no. Refusing to help my mother even though they had an open time slot. Very disappointed!
No problem with the Docter, but it seems that some of the reception personell are beter Qualified than the doctor the way they act, i have been with him for 30years its maybe time to make a change to get a docter where all the staf care about the patient's
Call to make a appointment. They said 12:30. When I said I do not have a file at them, they refuse to help me and I had an emergency. The receptionist is so rude. She is not supposed to work with people. I will definitely take this further, as the receptionist invited me to do so. Not recommended
I was shown away when I needed urgent assistance. The receptionist was particularly rude and told me that I couldn't receive emergency care as I was not an existing patient.
An amazing Dr staff are friendly and courteous
Good doctor, Unfortunately the receptionist's are very rude, and unhelpful, as if they are doing you a favour even though you are paying for the service.
Excellent service always
Best Doc in the Teks Area
My best doctor in Secunda
Translated by Google Surely the Doctor is one of the best in this area, but where it comes to managing discussions there is really a problem. You spend most of the time waiting for an hour before you can enter. Why then make the appointments so for 10h45 but then you're lucky to go in at 11h45. Then call patients and say we run an hour late and adjust the times. It's just good customer service and what we are different from customers. Surely our time is just as important. Who wants to be so worried and it is even worse if you are still sick now. Hope is being given to this. Original Die Dokter is sekerlik een van die bestes in hierdie area maar waar dit kom by die bestuur van besprekings is daar regtig 'n probleem. Jy sit meeste van die tyd en wag tot 'n uur voor jy kan ingaan. Hoekom dan die afsprake so maak, vir 10h45 maar dan is jy gelukkig om 11h45 in te gaan. Bel dan pasiënte en sê ons hardloop 'n uur laat en pas die tye aan. Dis tog net goeie klante diens en wat is ons anders as kliënte. Ons tyd is tog sekerlik net so belangrik. Wie wil tog nou so verontrief word en dis nog erger as jy nou nog siek is ook. Hoop daar word aandag gegee aan dit.
