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Reviews, get directions and information for Embassy Building Centre

Embassy Building Centre
"TLScontact is a pioneering company specialising in providing customer relationship management within a face-to-face environment. Our core business is to operate visa application centres on behalf of government authorities.TLScontact is part of the Teleperformance Group, the worldwide leader in outsourced omnichannel customer experience management, providing excellent customer experience at every opportunity, serving governments and companies."
Address: 27 Newton St, 6001 Eastern Cape
City: Eastern Cape
Street Number: 27 Newton St
Zip Code: 6001
categories: construction company



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Reviews
Excellent service, friendly staff, received confirmation of my Approved VISA on the 15th day and couriered to me after 2 days. As expected. I would definitely recommend this branch.
How do you get in touch with TLS in PE when no one responds to emails,and you need to pick up your passport in person although you paid for it to be couriered but it's delayed.
Excellent service. Everyone from front door security through to Biometrics were very professional and so friendly!
Worst visa facility I have been to. Paid large amounts of money for services including keeping our passports as we had to travel while visa was being processed. 3 weeks later 2 days after we have left SA, they call the local number we gave them, to inform that they’d like my son’s passport! Seriously???? We paid for this service and you don’t make a point of double checking that you’re scanning and uploading documents correctly ???? Also, when we were there for my adult son who is special needs, they were clueless as to what should be done about him not being able to sign! Every other visa place we’d ever been to, just noted CANNOT SIGN, but no not here, he had to take the pen and make some squiggle! The lady who done our biometrics couldn’t wait to get rid of us, barely made eye contact! She could almost shove me out the door with her attitude she forgot to give me back my sons passport! Luckily I remembered! Their mistakes - our problem! Then they still have to audacity to say “meet me halfway!” Halfway, really???? To courier the passport all the way back to SA- and can I now trust them with my sons passport?? What about your responsibility to do your job competently and thereafter when not done so, TAKE RESPONSIBILITY AND FIX YOUR MISTAKE! Just happy to charge extra for every little thing, but not prepared to go the extra mile and make sure things are fine correctly!
Absolutely terrible service, I had to unfortunately deal with these people for a German visa application. And all I can say is shocking. I would much rather use any other country in the future for my Schengen visa application. Not just is the people working there incompetent there is absolutely no service unless you opp to take the premium lounge experience. And even with that option they still managed to issue me with the wrong VISA. Well done TLS.....
Good service. My travel Visa for Germany was ready for collection in less than a week. Just make sure you have all your documents ready.
Amazing.appointmant was at 12.30 was early so I was done by 12.00.from 1st step at security front desk to submissions to biometrics .all smooth and efficient. ANEKA .SUPER HELP.THANKS GUYS HATERS GONA HATE SO SHAME ON THEM .YOU GUYS ROCK!
Wife's visa They were quite professional and not very talkative. They could do with explaining a bit better for first-time applicants as it is a bit overwhelming if you've never applied for a visa before. But they did the job and easy to get to and parking out side.
When I handed my application in I specifically asked how long it would take so that I can decide if I would rather go with the priority service. The person who did my application said it would take 3 weeks when this was not the case at all. Its now 7 weeks later and I have now already lost over R20 000 and I still have not received anything!
The first visa appointment when handing in my documents went smoothly. I then paid to receive an SMS for when to fetch my passport which arrived 2 weeks later. I drove 130km from Grahamstown to fetch my passport just to be told that I couldn't collect it as they had spelt my name incorrectly on the visa which the TSL center were completely aware of and should have informed me of this problem prior to me traveling to Port Elizabeth. I eventually ended up paying for my passport to be couriered to me because I did not want to go through this experience again.
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