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Reviews, get directions and information for Emerald fire Communications

Emerald fire Communications

About

Future Communications Today , PABX , Data , Fibre and Voice cabling , VOIP provider, CCTV solutions , Fire dectection systems

Description

Siemens and Panasonic PABX systems , Network infrastructure ,Fibre and Data Cable solutions , VPN Networks and VOIP call savings solutions

Address: 55 Rd Ave Newton Park, 6001 Port Elizabeth
Phone: 0869990051
Email: az.oc.eperifdlareme@nimda
City: Port Elizabeth
Street Number: 55 Rd Ave Newton Park
Zip Code: 6001
categories: public & government service, fire protection service, business consultant



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Reviews
8 Days so far I have spent without internet it's on for 2 minutes then off for 30. Niel who is supposed to help ignores communication. The people who are apparently doing support ignore communication. The only person who does any good there is Gladys such amazing service. I am still sitting with a problem and I own a business it's causing problems for my business and I'm so tired of trying to get someone to help. Useless and the worst WiFi I have had yet. Maybe this review will make them do their jobs. Unacceptable .
Best wifi network in Port elizabeth, service and support is great. Big ups to Emerald Fire.
Outstanding service at very reasonable prices! Never had any issues in over a year since joining Emerald fire with connectivity, or buffering and when there has been network problems, we could very easily get hold of our technician at Emerald fire to give us feedback straight away - no call centers or waiting for answers. More than happy with this service received. 5/5!
There is no better service provider out there, period! My speeds are perfect, continuous feedback and updates if there are any issues regarding potential outages, they always have a backup plan. I've not had downtime in more than 6 months. When calling the office, the service is outstanding, prompt and professional. If you not signed up with Emerald Fire, then you with the wrong service provider.
Excellent service provider! After waiting for other providers to get an installation, phoned Emerald Fire and was helped immediately! Personal service and great after sales service to even setup my computer at no extra charges. Save yourself time and effort, get connected with Emerald Fire Wireless
I am here to work an try and this place beautiful they are selling pizza now it's nice
So this company does not actually deserve the star,but for the purpose of doing a review it needs to be there. Empty promises from the owner himself,does not take your calls. Setup appointments but do not arrive at all. Everyday the same empty promises, yet no service. How can one expect to get aftersales service if this is the service before an installation is done! Did not expect this at all,but yet again if you do not need the business this is the kind of service you are bound to give people. Would not recommend Emerald Fire Or GVB for that matter to anyone!
Several farms in the addo area wanted wireless access, so I contacted emerald fire on a recommendation. No answer on weekends. First red flag on support. It appears they work standard office hours:not good if you are an ISP. I did get hold of a lady who had no idea what wireless. Anotherady said someone would get back to me. I did ask for the owner or someone technical. That was about 3 weeks ago.. Can't recommend
What a terrible place to deal with. Promises aren t fulfilled for days and WEEKS at a time. I will never recommend this company to anybody. They bring a lot of paper work, but their promises of what all will be working turns out to be empty. They work on a fault for literally more than a week and leave you without a telephone service. Having begged them to install my phone, It is still not working properly and they are looking into it. It seems to be the trend. An absolute Nil star from me as well. I will have to cancel my service with them. They are contracted by ECN which I hear has a good name, but sjoe, absolutely not recommended by me.
Please don't go with this provider save yourself the trouble right now my download speed is 500kb and it keeps turning on and off every few minutes ,just save your money and go to a diffrent more reliable provider unless you want to deal with another eskom
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