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Estcourt Mica

  1. Estcourt
  2. Kwazulu Natal Hardware Store

Reviews, get directions and information for Estcourt Mica

Estcourt Mica

About

We are your all in one DIY, Hardware & Home improvement store with the best service and prices in town

Description

Closed between 12.00pm-2.00pm on Fridays



"Estcourt Mica caters to all things DIY. From simple renovations to building dream homes to simply enjoying DIY projects - Mica Hardware has all the tools you will need, under one roof. We have various departments dedicated to helping you achieve your DIY and home goals. From powertools to adhesives to building equipment, outdoor, garden and so much more - we have what you are looking for! We aim to please and serve our community and pride ourselves on excellent service!"
Address: 104 Connor street, 3310 Estcourt, KwaZulu-Natal
Phone: 0363521171
Email: ten.asmoklet@acimtruoctse
Parking: Lot, Street
City: Estcourt
Street Number: 104 Connor street
Zip Code: 3310
categories: hardware store


Opening Hours

Monday: 08:00 - 17:00
Tuesday: 08:00 - 17:00
Wednesday: 08:00 - 17:00
Thursday: 08:00 - 17:00
Friday: 08:00 - 17:30
Saturday: 08:00 - 13:30


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Reviews
Staff helpful and polite and strore is well stocked. Took awhile before aye offered assistance
I was happy with the service. The management were helpful. I got a discount on a new drill purchase. Thanks
The store does not open at 7:30am this info is misleading. It actually opens at 8:00am
Store nicely laid out and all the items I looked at was priced. A bit pricey in comparison with other hardware retailers. Only shop there if I have to.
80% of sales staff are lacking product knowledge in their department's ..trafic flow into different iles are blocked with so called promotion stock and they don't have any large signage of prices ..no prices at all stock just dumped ...comparison products in other hardwear stores in Estcourt prices are on average 5 to 10 persent higher at Mica ... 70 %of sales staff are never in their department's when needed ..instead they grouped together all talking and laughing completly ignoring customers when entering the store which leads to stock losses when customers are not attended ..other staff are outside in front of the entrance of the Store smoking and talking to each other...forcing customers to inhale their smoke fumes while receiving the sanitizer from secutiety staff at the entrance ...housekeeping of stock on the floor is poor.. not once have I seen any floor sales staff using a feather duster/cloth cleaning stock... stock replemishment levels are poor 60% of the time when you require stock they are out of stock forcing us to purchase it elsewhere to reorder we have to wait for the Reps to come and take stock and fill up which can take up to 2 weeks to arrive ..if one needs x and you are out of stock and you need to finish a job I'm forced to go elsewhere purchase it...Staff across the board are friendly and try their best when I call them to come and help me if I need to find stock ..Suggestion...sales staff on a Dailey basis per department should receive a stock print out from management maybe 4 sections to go and count early in the morning ..once management has received it they can see what to reorder..also by the end of the month the staff would have completed their stock count every month ...management would have completed a MONTHLY STOCK COUNT from there identifying any stock shortages /losses .. also identify old stock slow lines and sell off dated stock ..SALES STAFF to be given a sales target per department once reached anything above they can get a 1% bonus of the difference ...exterior of the Store is looking very tired requires re painting fresh is good ..thank you
Welcoming staff and pleasure shopping experience at Mica
Good service once again and this as well as last I got a massive discounts on the things that I bought there
Friendly , Helpful Staff always willing to assist . Store caters for all your Hardware and Garden needs , if not in Store at your request timeously ordered. Additional shelves added for pool accessories
Great service
Well done and a huge THANK YOU for fantastic customer service from the security at the door to the staff I walked passed, to the staff pushing stock fpr other customers, to the staff jumping to assis me and to the lovely lady at the till..what a great team! Thanks guys!
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Kwazulu natal hardware store

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