Flight Centre Pty. Ltd.

Reviews, get directions and information for Flight Centre Pty. Ltd.

"Flight Centre is the largest travel provider in South Africa, with a world class retail footprint across South Africa, operated with 220 highly skilled Travel Experts. Flight Centre has also recently invested heavily in global technology applications to drive online transactions, complementing our vision to be the trusted brand South Africans’ trust. Flight Centre’s renowned website attracts more than 300,000 unique visitors a month. Flight Centre is also home to 200 independent travel agents who capitalise on our global negotiating power."

Address: 6 Appelby's Shopping Centre, 99 Malibongwe Dr, 2194 Randburg, Gauteng, South Africa

Phone: +27 11 791 2032

City: Randburg

Street Number: 6 Appelby's Shopping Centre, 99 Malibongwe Dr

Zip Code: 2194

categories: travel agency

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Reviews

Cannot express my gratitude to Johan for his exceptional service. Emergency after emergency and Johan sorted out every delay and cancellation I made with efficiency and politeness. I will book all my travel with him in the future. Thank you Johan

Initially so helpful and hopeful.  Then forgot about me, completely.  Even mentioned above and apologised.  Then taken over by someone else that eventually goes on leave and does not even respond.  Maybe it's my travel requests that are an issue.  Will definitely go elsewhere.

They were great.  Helpful.  Efficient and very charming.  A pleasure

It has been over 2 years that I have been  following up on my flight which was cancelled with SAA. I understand SAA has had problems but all I ask is for updates and I get nothing. Such a big company should have a customer care contact to help as opposed to directing me to an understaffed branch..

Thank you Lucia and Bryce for always going the extra mile when booking our travels. You guys are the best!

Ingrid Coetzee at your branch has such bad customer service. You will wait weeks for feedback on a booking. Her colleagues wouldn't communicate with me in English so i had to ask my colleague to relay my message. Will never book with them again.

What an amazing, easy experience! Sharon was EXTREMELY helpful. I contacted her on Sunday and she IMMEDIATELY helped me! EXCELLENT SERVICE!!!

Great customer service

CJ made booking our tickets a breeze! Loved the attention to detail and friendly, efficient service! Highly recommended

I went to Flight Centre Cresta and sat with a consultant to book my trip.  After spending some time we finally found an ideal match or so I thought.  Upon getting home and looking at the printouts/vouchers I noticed that the hotel accommodation was not what I had asked for.  After a few visits to Flight Centre, numerous phone calls which were "dodged" by said consultant and promises of return phone calls, and my relentlessly chasing the consultant, I was eventually informed that the booking could not be changed.  She had spoken to the hotel and they would attempt to assist me upon my arrival.  I asked for an email to verify the conversation - this was not forthcoming.  This being my first and surely last experience with Flight Centre.  I am disappointed and disgruntled and would not use Flight Centre again nor recommend it to anyone.  Shocking guys!!!!

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