Francois Jewellers

Reviews, get directions and information for Francois Jewellers

About

Specialist Designers & Manufacturers of Fine Jewellery

http://www.franjew.co.za

Description

We specialise in the designing and manufacturing of fine jewellery in platinum, palladium, gold and silver. Engagement rings, dress rings, chain, earrings, necklaces, pearls, tanzanite, rubies, sapphires and emeralds. We are stockists of Michel Herbelin, TW Steel, Citizen, Luminox, Ingersoll, Sekonda, Skagen and Rotary watches. Jewellery and watch repairs.

Address: Shop U32, THE GROVE MALL, c/o Lynnwood & Simon Vermooten Rd, Equestria, 0184 Pretoria

Phone: +27 12 807 5629

Website

Email: az.oc.wejnarf@siocnarf

Parking: Lot

City: Pretoria

Street Number: Shop U32, THE GROVE MALL, c/o Lynnwood & Simon Vermooten Rd, Equestria

Zip Code: 0184

categories: jewelry & watches store

Opening Hours

Monday: 09:00 - 18:30
Tuesday: 09:00 - 18:30
Wednesday: 09:00 - 18:30
Thursday: 09:00 - 18:30
Friday: 09:00 - 18:30
Saturday: 09:00 - 17:30
Sunday: 09:00 - 16:30

related searches: Francois jewellers pretoria east, Francois jewellers pretoria reviews, Custom jewellery Pretoria, Jewelry designers Pretoria, Jewellery shop Pretoria, Gold jewellery pretoria, Jewelry stores Menlyn, Manufacturing Jewellers near me

Similar places near

Dvd & Game Super Store 402 meter

Desert & Rose 688 meter Desert & Rose is your convenient online store for locally made premium fashion produc...

Shoe Divas 1 miles Accessories, Shoe Clips, Foot Jewels, Heel add-ons, Shoe Jewels and much more! We ha...

Gelique 1 miles Thank you so much for the fantastic service and experience! My bridesmaids looked inc...

Hipkicks 1 miles Sneaker Store

Safari Centre 4x4 Stores - Pretoria East 2 miles Thank you guys for having a great store my friend my brother was so happy with your ...

Safari Centre 4x4 Stores - Pretoria East 2 miles Good variety and all you need for outdoors

Online Pet Store - Pretoria 2 miles Our main goal is trade, sell or buy pets at a cheaper price and from breeders and own...

Road Rage Off-road Accessories 2 miles Road Rage is the first & final stop for your Toyota Land Cruiser aftermarket off-road...

Level-It Suspension Lift 2 miles Level-It® Suspension Lift Kits is a unique product fitted to SUV's to increase wheel ...

Riverwalk Trading 2 miles The worst service and experience ever. I made a large order for furniture as I was fu...

Charity Stores 2 miles

Miss UpCycle: Gifts, Party & Wedding Favors using Succulents, Tins etc.

Miss UpCycle: Gifts, Party & Wedding Favors ... 2 miles

Lollipop Lingerie 3 miles Could not be happier with my purchase. The Whatsapp help section was fantastic and ve...

Lighouse - furniture 3 miles Custom-made household furniture. I like rustic

My SPAR 3 miles My SPAR Facebook is all about YOU and your SPAR! Join our community and take home a t...

Louie Daniele Diamond Co 3 miles Thank you so much for your great assistance! I was assisted by Dominique. From the o...

Baby Beautiful 3 miles Manufacturer of Exclusive Christening and Babywear

Reviews

I bought a ring on the 03-08-2022 for the amount of R25975.00 at this specific jewellery store and since then 3 stones have fallen out. After the first stone fell out I had to go back and pay for this stone to be fitted after it not even being 3 months old. Nevertheless I had to go back a second time for the second stone that fell out for the ring to be sent in for repairs to which they told me it would take 7 days and they are sending it to a better goldsmith to the repair. After more than 14 days of waiting I had to phone them to get feedback about my ring, just to find out that the ring has come back the day before already, but it is no use for me coming in to pick the ring up as another stone has fallen out. At this stage I was extremely upset and dissatisfied with the whole situation and with the ring that keeps “breaking” and that I want a full refund as I only had the ring in my possession for 2 weeks at most for the rest it was with the jewellers. Not only was the manager extremely rude saying that I will not get a refund and I can collect my ring as it is “fixed”. I have requested on numerous occasions to speak to the owner directly but keep being refused. For this amount of money you would expect a proper ring as was sold to me as white gold and not silver as they are now suddenly referring to and that they would pay me my money back but refuse to do so. I would be very careful doing business with this establishment unless you want to end up utterly disappointed on your engagement/wedding day.

Their work is absolutely terrible! Firstly,I have my Michel Herbelin watch for 5 years and it just needed a new battery- they didn’t do a proper job and since then my watch of R12 000 is getting water, and it’s a 30m deep water resistant watch! I took it back, but still gets water- they shift the blame on what ever is convenient for them! Secondly, my ring that they made broke 3times already, and every time I get my ring back, it’s not properly done or the size differs or there’s a crack in the bottom and now after the last time I gave it in, the bottom is very thin. Thirdly, If you try and speak to them about their mistakes they embarrass you in front of all their clients. I AM DONE WITH THEM!!!

My sister brought my watch in yesterday to your shop. I was impressed you were able to fix it and provide a new strap while she waited! It seems to be keeping perfect time now. I really appreciate your expertise and the prompt service.

I bought my ring from Francois and exactly 4 days after the purchase the rocks on the ring started falling off and the ring changed it's shape,I took it in and was told the reason for the damage was because the ring had been resized,it was taken in for repairs and I didn't hear anything from them after I was promised to be contacted back after a week. After 2 weeks I contacted them and told them how unhappy I was with the service and the next day I was told the ring had been fixed and was ready. I went and collected the ring and just over 3 weeks after the repairs the same thing happened,the stones fell off again and the ring changed shape again and was skew,I contacted them again and I was told to bring it back and it would be replaced with another ring that was exactly my size and would not have to be resized.after taking it in I was told that they could not replace it and needed the owner to see it first and make a decision. After 2 weeks without my ring I contacted them again and I was told the owner would call me which he did. He told me that they could not take responsibility for the ring as it was my fault that it had changed shape and rocks falling off, he was very rude and abrupt and told me I would need to pay another R500 to have the ring repaired,this is after I spent close to R3000 to buy the ring that is damaged in less than a month of purchase. They fixed it the first time and acknowledged it was because of the resizing but a few weeks after they shift the blame to me. I currently do not have my ring and extremely disappointed at the service and treatment I am getting after spending so much on a ring that clearly isn't even worth the prize I paid for because it wouldn't even last a month.

There was an issue with the quality of a stone in the ring I bought. They refunded me, no issues. Happy with good practice.

Brought in 2 watches for new batteries, they only replaced one as the other one tested good I thought the watch lost a few minutes, but was merely mistaken. I left with the feeling that they are honest, how 5 star nice!

Trustworthy. Not only could Francois repair my watch but he designed and manufactured my anniversary ring, exceeding my highest expectations.

We send all our brides-to-be to Francois. Friendly service and a welll informed jeweller.

Very knowledgeable and helpful staff. They re-set my delicate engagement ring and did an amazing job - it's perfect!

They repair whatches and jewellery,.  Disappointed in the service, they dont have any communication skills to keep the client informed.

Comment on this place

Map, Satellite View
Street View

to add Francois Jewellers map to your website;

<iframe width="450" height="300" src="https://a-better-place.com/SA/v.php?seo=francois-jewellers&id=247579&yuk=300" frameborder="0"></iframe><p style="font-size:11px;margin-top:5px;"><a href="https://a-better-place.com/SA/francois-jewellers-i247579/" target="_blank" title="Francois Jewellers">Francois Jewellers</a></p>