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Game

  1. Brakpan
  2. Brakpan Department Store

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Game
"Game is a trusted brand with an over 50-year heritage of delivering the best value on quality merchandise for African consumers, through its 108 stores in South Africa and 28 throughout the rest of Africa. Since its inception in 1970, Game has been focused on providing our customers with unbeatable prices, which is reinforced through the Game Price Beat Promise."
Address: 1541 Brakpan
City: Brakpan
Zip Code: 1541
categories: department store



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Reviews
I applied for a game card, no problem at all. Collecting this card I chose mall @ Carnival as that is the nearest store. Got to the store for the first time, by the electrical counter, the staff told me the system is offline without even checking the system. I left the store and phoned thereafter 7 times, the phone was dropped in my ear 6 times, when i finally got to speak to the manager. He insured me the system was online and I can come to collect my card, when i got to the store the second time the same staff told me the only lady issuing cards already left and that i will not be able to collect my card. I asked to speak to the manager in person, as the manager is the one who insured me i can collect the card. The staff gave him a call he told them he is in a meeting and that he will attend to my issue shortly. 5 minutes thereafter the staff informed me that the manager had to leave the store.So no one can assist me.I left the store once again empty handed. The staff at the electric counter was so rude, and made me feel so uncomfortable as they just stood there with no intention to assist. Management are supposed to be all rounders. I dont get how only 1 manager is on duty, and runs away from the client. This is a very bad store, very bad service, very bad staff, untrained management. I don't see this store keeping open there door's.
Game Store at Carnival Mall is up there with any other good store and typically tries to make a shopping experience as one stop as possible. This store provides a wide range of merchandise at comparatively good prices. Anything from school stationary to groceries, cellphones, TV's, sports equipment, garden supplies to office furniture and appliances. An in-store finance is also available for those pricier items. The staff is always helpful and polite.
I had an awesome experience today around 11:45am at Game Carnival mall ,the young lady working at the blinds aisle wow ..what a service ,she was so patient with me and also offered me advise . Best customer service …
I bought a tv from game and had it delivered. Instore they where very helpful and friendly they even let my wife cut the long lines cause she is pregnant. but now I am still waiting to be contacted for delivery time. I tried phoning them but the sales manager doesn't pick up the phone and the help desk is quite rude and not very helpful. so she took my number and said that the sales manager wil contact me but guess how that went...... yes still nothing.
Yesterday we were shopping at Game Carnival Mall and what a pleasant rare experience to encounter the most amazing and helpful staff. Thank you Lucky for your assistance in purchasing the Samsung washing machine. You went the extra mile with all your effort to make sure we got just what we were looking for. The cashier was so friendly and polite and even gave us an extra discount because we were vaccinated. The management must please congratulate there staff for their excellent service.
I bought my laptop end of February 2022, by early April within 1 and a half month my laptop crashed, I took it for repairs and when it came back it was damaged, it now came back with deep scratches in the front and back which were not there before. I was called to come for collection and after pointing out the issue, they told me they will speak to the supplier and come back to me, now its been 2 weeks without any feedback. I'm waiting at the store now....I'm not leaving without a way forward. The longer my laptop is here the more I am losing money. Something to note: I wouldn't recommend anyone to buy laptops at game carnival, they don't offer quality laptops here, most of them are flawed. Many people as I am here they are bring their laptops for repairs and other bringing them for a rework. When you ask how long ago did they buy their laptops at most is less than 3 months... I repeat: I don't recommend anyone to buy laptops here at game carnival!!!
Great place with plenty of stock. Usually a long wait to get medicine but atleast all their tills etc are open and so the line moves reasonably. Clean and have some stock that you don’t usually get at other pharmacies
The worst experience by far, I took a trolly and went into their store - greet the security personnel at the door personal choice and she made a personal choice not to respond. I found that disturbing but hey, we're not all wired the same. They don't have ice, so I left, then some guy tells me leave their trolly because I did not buy anything from them. So was I supposed to make the ice I wanted if they don't have it? Wow, now if I ever set foot in Game again- it'll be too soon
I like the way it's quite and beautifully clean, service at Game store it is amazing. I really loved it
I went to the internet looking for a ups, now i saw on the internet that they had, tried phoning them 3 times on the number provided of the internet, yet it was just ringing, i got to the store and asked for the ups that was on there website, i was then informed that they haven't kept any ups in the store for the past 3 years, how come they advertise it then, this is false advertising, i spoke with the manager and asked him about the telephone number, which is the one i had called and yet no one answered the phone, had they answered the phone then i would not have driven all the way to the store, i honestly think that all the game stores have been lacking of service, professional service well there is none, i will never support any game store again,
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