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Game

  1. Mafikeng
  2. North West Department Store

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Game
"Game is a trusted brand with an over 50-year heritage of delivering the best value on quality merchandise for African consumers, through its 108 stores in South Africa and 28 throughout the rest of Africa. Since its inception in 1970, Game has been focused on providing our customers with unbeatable prices, which is reinforced through the Game Price Beat Promise."
Address: 2745 Mahikeng
City: Mafikeng
Zip Code: 2745
categories: department store



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Reviews
First off - honorable mention to Tony from Tevo who helped us choose, test out and decide on a soundbar when no one else in the store bothered. Secondly, the only thing hotter than the inside of the store is hell's pit. The aircon isn't working rendering shopping a very uncomfortable experience, so many people especially old ladies were fanning themselves - we were there for about 45 minutes and I was on the verge of collapsing from the heat. I don't know whose idea it was in the midst of Summer to switch off the aircon and run 2 little fans but shew I hated every minute in this store apart from our interaction with Tony. I genuinely pity staff for being subjected to punishment by fire every single day when Mafikeng is already a desert
The customer service is really bad.
Lacks customer service,the staff are hard yo find it thier ails and know nothing about prices they refer you to check at a cashier counter I am never going to buy therr again
Well, the layout is a bit confusing because the shop has been revamped to add clothing department. So, it's a bit difficult to find the stuff that I was looking for, more especially because you can hardly find staff members on the floor. If you are lucky to find one, they'll tell you that it is not their department, the department belongs to so and so. So, I think that Game should improve their customer service, particularly on the floor and at the check out points. Some cashiers seems to think that they are doing customers a favour when serving them. They should learn to smile more. The service there is okay. It needs a lot of improvement particularly in customer service.
A week never goes by without me going to buy at the store. The store has many till points but you always find two if not three till points open and the queues are long and slow. You would stand and look around for help for a long time, i left things I wanted in the store because i couldn't get someone to help me before. Customer service must be improved.
Worst service ever.. even if you ask them to tell you about a certain product they will say Google it,and you always struggle to find anyone at the aisles
Had one problem with what i was suppose to buy. They had no stock of it and worst of all it was placed on sale. Will contact the head office for what they have done.
I had to wait at customer service for a long time for an exchange of gas heater only to be asked why i didn't bring the gas cylinder with since I'm saying the heater is not working. Then i had to ask for the store manager that didn't even bother to come. So they gave me my money back with a stinking bad attitude.
I was robbed by two staff members who work on the cellphone section yesterday. I bought 2 cellphones only to realise when I arrive home that they took the battery charger and earphones of one cellphone. When I realised this, every strange thing they did came flashing back. Pathetic. They acted like professional criminals
The new revamp makes the shop more accesible and open. Love the addition of clothes section. Only need more active staff members around the store to help find what we need!
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