Game Stores

Extremely bad experience from Raymond and his team. This store will definitely not be seeing me again. Store should consider investing in some employees who have an idea of customer service, bad attitudes all round.

The store doesn't prioritize customers, they are so unprofessional when answering their phones, and redirecting us to departments that do not answer. The manager is just as unprofessional, he can not give me what stock there is on hand and did not call me back when he asked for my details. I was going to spend quiet abit but, I don't think making a profit or providing customer satisfaction is a priority. Please employ people that will benefit the business instead. Truly unbelievable service.

Very clean, good service and friendly staff

Poor service i have ever recieved in any game store they actually dont care about custumers

Pathetic. Wish it was possible to rate zero stars. Starting from the cell counter, to the till, back to the cell counter. The store manager was too busy to come and see me. I got Reggie the floor manager instead. Still waiting for him to acknowledge me or my complaint. No apology nor communication from him. Honestly, I could have spoken with a brick wall. After hearing my complaint he just walks away. If the store manager is too busy for her customers then her staff will be as well. A fish always rots from the top. I would love to be graced by her presence in order to improve service levels in my town.

I purchased washing machine cash on 15 March and also paid the delivery fee. Delivery date was 17 May... Still waiting. I have called 6 times today and the number either just rings or its busy. Really. NOT impressed

Out here to buy a treadmill today. Salesman has no idea how the machine works. Was left alone right there on the floor. Well I suppose Game lost the sale today. Whoever reviews this go check the footage at the treadmills around 16:00 today. Very poor to say the least.

From good service to horrible. Took my grandparents to buy a washing machine, the sales person didn't help at all and game Kimberley has no stock anymore. My grandparents needed a washing machine asap due to theirs broke. So was told we have to wait 2 months. Went to parsons and was helped immediately. My grandfather's friend went to game as well to get a smart watch at the jewelry shop and waited for service so long that he went on the mic to call for service and they called the security on him. They eventually decided to help him. The smart watch never worked and he took it back and he waited a whole hour and half just to get his money back. He bought a tv there and had to wait a whole month before they changed his broken tv. I am so disappointed in games service.

Im waiting from the 1st of this month up until now for goods that i bought cash especially the tv that was not in stock the sales agent said he will come back to the following week but so far i did not received any feedback about the delay i call this really poor service

Excellent service and friendly Staff with reasonable prices .