Golden House Hotel In PMB :)

We booked for one night and then decided to extend our stay as we love the neatness and fresh smelling rooms and the comfort. We were very shocked and disappointed when we got to our room at 16h45 the room was still not cleaned and we were told because of the do not disturb sign that was on the door. Seriously, that's not on, we left in a hurry because reservations asked us to pay immediately for the extension. We were irritated with that as this was not the first time we were staying at Golden Horse. We were told to take a seat while they cleaned the room. Sooo annoying, they could have allocated us another room. My husband is on medication, and he just needed a nap. Dissatisfied. I expected more.

Looking forward to seeing them again. It was really not pleasant during Covid

It's very nice hotel and it's safe they put people first

Loved every minute of my stay, great time.Rooms: 4/5

Lovely experience. Breakfast was a disaster with no bowls, utensils, long waits for assistanceRooms: 5/5

The hotel is decent in almost all aspects - typical Southern Sun theme. The rooms had 2 double beds, which took up most of the space, but it's good to sleep a young family of 4; however, it can feel cramped when in the room for long hours. The bathroom is small and the toilet was cramped in a corner. The shower door had a gap which caused water to "leak" while showering. The sound insulation is weak, so any noise in the corridor or outside on the road is very audible, which will disturb your sleep. A "Do not disturb" sign was placed at the door in the morning after leaving the room but cleaners still entered the room and cleaned it; this defeats the purpose of the sign. Entertainment for the guests is provided in the form of a casino for adults and tenpin bowling plus arcade games for kids. There are a few restaurants to choose from as well. Breakfast can be included in the room rate which is above average, but variety is average. Security controls are intact and COVID protocols are followed. Overall, it's a good hotel to experience some time.

I had a fine stay, but for the price per night, there was nothing done above and beyond by any staff member - although I cannot fault their friendliness, thank you. The room, space and amenities were also fine. Breakfast underwhelming. It's a casino hotel, so expected, but unfortunately nothing great.

Fantastic hotel. Rooms are amazing, comfortable and very neat. Evertlything works. Highly recommendedRooms: 5/5

Ideal meeting place, free parking,Rooms: 4/5

Rooms are very nice and neat. Service is very good. Enjoyed our stay.Rooms: 4/5