Reviews
Rented a car from Hertz. Booked it the morning we picked it up while we waited at the airport. Price was awesome, service was awesome, shuttle bus from and to the airport included. Service was so quick and was at the depot maybe 20 minutes and it was very busy and they still provided amazing customer service. We were given one of the newest cars in the fleet and it was an awesome car with no faults. Couldn’t recommend these guys more!
I hunted around for the best rental car deal/company for our holiday in Pietermaritzburg . Then I came across this Car Hire. They are so easy to deal with from their online bookings and efficient phone skills. Really good pricing and young driver friendly too. They picked us up and dropped us back to the airport for $10! Couldn't recommend these guys enough! Definitely a must when booking a rental car. Thanks guys!
Excellent service, all the people there are very friendly and kind. They also promptly return items that you may have lost. I have become an enterprise loyal customer only because of the service I have received at the SJC airport location. Shoutout to Amanda, Shelly, Alejandro and two other folks in the car rent out department who were exceptionally helpful throughout all these processes. Hertz Rent a Car is the best!
Excellent service, any issues are resolved immediately. Cars are always serviceable and clean. I recommend!
Ernst at rental counter is trying his best to be as unhelpful as possible. Our company will move away from Hertz as preferred rental supplier.
No one at the booth for over 30 mins, I am still waiting
There's a guy called Matt, who's service was both efficient and above and beyond the norm. This guy literally waited for me even after hours as my bus was a bit late for arrival. To me that shows dedication,care and world class service. Thank you.
South Africa - 86164338-1 We are stuck this evening in the outback KZN Midlands in a Mercedes C200. We informed the very slow to answer Hertz service at approximately 4pm that the vehicle was showing warning signs of mechanical failure. We offered our GPS location that was not taken down as this could not be repeated by the other "service" staff we further dealt with. We were informed by Matthew and Ernest from Pietermaritzburg that they would have a replacement Mercedes with us by 8.30-9pm. Not once from 4pm did they call to find out if we were ok, where we were or anything along the lines to do with customer service. I continually called them asking as to progress. I was able to finally around 8.30pm get a whatsapp number so I could send my location. I am travelling with a Swiss international who refused to drive in the dark in no car that was not as reliable as a "Mercedes Benz". I am sickened and disgusted at the service and no care attitude handed down by your uncaring staff from the moment we picked the car up in Johannesburg. It was so dirty when we collected it that we were not sure if the marks on it were dirt or damage and the no care attitude of the woman "in charge" proved again that your company ethics seem low and poor throughout the regions. The farmer unfortunately locked his gate at 9pm and offered us accommodation for the evening. We have had to abandon our journey for the day and we have kindly been taken in by a farmer for the evening. I was good enough to be able to make contact with your driver to advise him there was no longer access so as not to waste his time and to bring the car tomorrow 8am Another thing while i am telling you how poor you are you might want to know why the credit card was twice debited for the hire? Once again I am disgusted in your company and your poor no care attitude.
Very slow to lift the holding deposit from your account. Hired a car to get from king shaka airport to pmb airport cost me over R800 + holding deposit of R14 560. Very expensive 1.5 hours. Smallest car possible went ok but need the hold lifted.
Simply cannot get through to this number. Rings then goes to voice mail which directs you to a cell number. That number goes direct to voice mail. Does anyone have any other contact details for Hertz PMB ?
