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Reviews, get directions and information for Horizon Pools

Horizon Pools

About

Swimming pools by Horizon Pools Pty (Ltd) fibreglass pools are manufactured using the best materials available and cutting edge laminating methods, to produce a top quality fibreglass pool shell with maximum strength and water resistance.

Description

Horizon Pools also specialize in the renovations of swimming pools, pool pumps, fiberglass linings of new and existing pools.
As a bonus we also manufacture custom shaped fiberglass Pool shells to accommodate our valued client's unique requirements.
We are members of the National Spa and Pool Institute (NSPI). Horizon Pools are priced competitively and as fairly as possible bearing in mind the top quality of Our fiberglass pools.



"Horizon Pools manufactures TOP QUALITY fibreglass pool shells. We at Horizon Pools are proud to say that the product we manufacture is of the highest class in a fibreglass swimming pool that the South African market has to offer. We realised that every fibreglass swimming pool company says the exact same thing at the point of sale and on their websites, therefore it is difficult for the pool buyer to know the difference between all these “quality” pool products on offer that vary so much in price. At the end of the day the fibreglass shell is the most important part of the purchase."
Address: 30 Chilwan Crescent, 7140 Strand
Phone: 021 534 9010
Email: az.oc.sloopnoziroh@ofni
City: Strand
Street Number: 30 Chilwan Crescent
Zip Code: 7140
categories: professional service, swimming pool & hot tub service, public swimming pool


Opening Hours

Monday: 08:00 - 18:00
Tuesday: 08:00 - 18:00
Wednesday: 08:00 - 18:00
Thursday: 08:00 - 18:00
Friday: 08:00 - 18:00
Saturday: 08:00 - 18:00
Sunday: 08:00 - 18:00


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Reviews
2 distinct shades and delamination after a few months of installation. Asked many times for them to correct the pool fibreglass lining and as you can see one half is much lighter than the other half, plus delamination. The owner is John Jager, he offered to fix it for cash, clearly not wishing to pay VAT or tax on his error. I have lodged a complaint with the NSPI. Do not use this company.
I should've done this along time ago but now, 4 years later I'm still finding problems with my pool. So I felt the need to warn others. It initially started well. We had a meeting to discuss all the trim, paving and pump options. Having had a number of pools built in the past, I knew what I wanted, especially when it came to the pump. We also wanted specific paving to match our current paving and passed the supplier's details on to them. Initially things went well and the shell was in within a few days. I thought great! But then nothing for almost 6 weeks, despite numerous calls and emails. You see, in terms of their contract, 90% of payment is due once the shell is in so they had most of their money after very little work. Eventually they came back to install the pump. Then another delay with the paving. When I enquired they said they couldn't get hold of the paving I wanted. I phoned the supplier myself and within a few minutes had arranged it for them. Then the installation. I swear they used somebody that had never paved before as it was uneven with numerous sharp edges. It was horrendous! They needed to come back and redo it. Eventually everything was done. However, after about a week I noticed that instead of the agreed pump, they had installed a really poor quality cheap one, so once again they had to come back to replace it. Now I have had the pool 4 years. I have probably had to have maintenance companies out on at least a half dozen times to repair leaky pipes, something I have never had before. Also, they used cement and not silicone to seal between the paving and pool as was done with all my previous pools and now it's breaking off and falling into the pool. And most recently the latest revelation. I had a salt water chlorinator installed along with heating panels on my roof at the time of installation. I've struggled with the chlorinator and eventually given up and now use chlorine floaters as my chlorine levels are always non-existent and my pool kept going green. I've just realsed that the valve to divert water to the panels to heat the pool is before the chlorinator and so when water is going onto the roof for heating it isn't going to the chlorinator and hence no chlorine! Having had 4 pools installed over the years at various houses and some weren't great either this is far and away the worst of the lot. I would strongly recommend against using Horizon Pools to install your pool!
Its very hard work to install a pool. These guys have been around for a while and their experience counts for something
Best pools manufactured andvalso cutom made pools for special applications. Speak to Kurt, he might just surprise you at what they can do. Fantastic company
No service! After several requests to have my pool repaired, I have had no response. Perhaps the repair job is too small?
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