Interactive Solutions is a Systems Development House specialising in the creation and support of customised expert systems
Interactive Solutions is a Systems Development House specialising in the creation and support of customised expert systems for the Credit, Risk and Sales Contact Centre Environments.
By leveraging our unique people and their technology understanding, we offer enhanced CRM & BPM systems to facilitate Customer Lifecycle Management strategies with tailored value propositions.
We also provide the required Business Intelligence to assist clients in maintaining operational control in a dynamic environment as well as Network Support to over 1000 retail locations and Develop and Support all Dialer interfaces required for Contact Centres.
Interactive Solutions also offer a consulting service to assist both Call Centres and Credit Providers in developing an effective strategy to gain maximum benefit and minimal risk from a campaign.
Utilizing customer insights to build world-class products and services by focusing our key resources on profitable growth areas.
Interactive Solutions is a Division of The Blake Group of Companies.
The Company address is 32 Flanders Drive, Mount Edgecombe, Durban, South Africa.
www.interactivesa.co.za.
Software Development House
