Malgate Building Department of Education

They require people skills, rude not very assistive and alot of the staff chip on the shoulder more about self servicing egos rather than resolving the prospective education issue that was walked in for. Also found and indian male of a different faith to be discrimantory/prejudice tone as i was dressed in muslim attire he immediately sought that i had come to complete my matric or i was uneducated , when i brought to his notice my profession and that i was there for a query about my child , he soured abit and then went onto a tangent without actually addressing the concern. Anyone going in there information desk is closed non functional. The entry guard is doing those duties currently.

In May 2021 I visited the office to get help to clear an error on my statement, I wasn't allowed inside the worker who seemed to be a receptionist made copies of my statements and promised to call me 2weeks later, it is now the 26th of August 2021 and I haven't received any phonecall. University applications have opened and I can't apply with this statements I have with me cause the errors on them need to be rectified. So today I called the landline and the lady was rude she could hardly let me finish and hear my problem she gave me a number to call that doesn't work

Exams department is the best. They assist with a smile, no queues and they give the best assistance. KEEP IT UP

Very poor service. The telephone is never answered , even though they ask you to call them to get results of your application. There is a total lack of respect for people.

Worse experience ever they don't pick the calls and very disrespectful

This service was the most frustrating and ridiculous experience ever.

Don't expect hospitality

Supper Amazing service