Medicross Healthcare Group Pty. Ltd.

I had to go in for a medical emergency while visiting East- London. What a lovely surprise, the staff were wonderfully friendly and helpful. Effective and efficiently coping with lots of patients. I was only there for just over an hour. Well done to the lovely people working there!

This is the second time I went to this hospital and treated like trash. Two weeks back I went nerve pains on my back but the irresponsible young male doctor whom you could see he didn’t want to consult a black person was busy Chewing bubble gum. He ordered two injections onto my veins but had to go back in two days as there was no improvement, you could see that he was not welcoming to me cos being racist. Second time he ordered that I go for X-ray, guess what even the radiologist was surprised that the Doctor requested X-ray for my feet instead of the affected area. I decided to see my family GB who immediately told me that t have a serious condition and sent me for X-ray as well and it was confirmed that something wrong with my nerves in as much he booked a neurologist form me whom I am seeing today. Please young man doctor, won’t mention your name Just go and work in an all white hospital where you will not consult black patients. You are too young for your attitude.

Went there 4 times in one week R10 000 later and the one dr did not even touch me or take my temp. The second dr gave me meds which gave me an allergic reaction and when I went back the next day they wanted to charge for for NOTHING!!!! This place is disgusting and a production line. The drs and nurses have no compassion or bed side manner what so ever but grab your money with never a diagnosis.

I see that most people who give good reviews here are white people. Very interesting

Unorganized; unprofessional; very disappointing; never again!

Worst service but they have absurd prices, you pay extra for everything including a pain injection excluding the fee you paid when entering for consultation. The nurses have no sense of urgency, I don't know but just the worst expirience ever

This place and service is terrible. They help you dont explain any thing or say this or that you get a email or call 2 weeks later o you have an account. But on medical aid very poor service

Worst reception personal, Vanessa who I spoke to was rude and she made it clear that it is a effort to assist. Sighing more than anything just wanting to get off the phone asap..... Get another job lady as that job requires compassion for people. Worst experience ever... I hope management sees to this and that this problem gets addressed

Poor poor service with unhelpful reception staff

If you get an appointment with a Dr you don't waste time sitting in the waiting area. Sometimes the receptionists are not nice especially on the phone, they can make you hold for more than 5 minutes that's a lot time for me. By far very good doctors.