Ned Bank Cape Town

Worst branch in Cape Town. They do not have enough staff, 1 teller doing deposits and 1 Enquiries desk. Spent 40 min waiting but only had 2 people in front of me when I arrived.

Its a 3 star from me after we fought with the consultants then they decided to help us. Now I've heard it all, its a long process my reply was i dont have to be anywhere, its expesnive it could cost you R500... I mean who does feel like working on a Saturday morning but someone has to do it. Why would you tell people what to do with their money? Anyway it got resolved after we had to convince Mohamed and another lady who's name we didnt get as she was just roaming around doing nothing except trying to help us and mouthing off. So YES we have a Foreign cheque in bank process after a long run around. If only we could have gotten served from the get go we would have been so happy and less he say she say nonesence.

Getting 1 star only because there isn't a option to put a zero. Worst service ever. From the customer care agent hanging up on me after she could not resolve my issue. To having my account suspended because of Fica yet l have been in the bank twice within one week to Fica that same acc they then suspended. Open an account with this bank at your own risk!

Absolute useless no help what so ever will change to another bank if possible.Why are they so arrogant and impolite. The old numbers don't exist and no one seems to know about

Recieved such poor treatment here. Why is Nedbank not doing anything about this branch?

Such a bad and poor service I received today from Nedbank consultant, after I called them since Tuesday I was told someone will call me to set up an appointment and today Thursday I decided to go to them direct to be assisted with what I need, what a terrible service maybe more training need to be conducted with the consultant.

The service is trash!

The service is shocking. The staff are not trained. I had to wait 30 min on a Friday because they only had 1 teller. She did not know how to get a statement for a bond. The system was apparently off line but the management who flitted in and out failed to inform the clients. This is not good enough. I remember why I changed banks. Arrogance like this is disgusting in this day and age