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Phalaborwa Sefapano Lodge

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Phalaborwa Sefapano Lodge
Address: Phalaborwa
City: Phalaborwa
categories: hotel resort



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Reviews
Definitely friendly people and the willingness to help is amazing. They pay attention to the clients, and that in my book is what is needed. The food is amazing and I am a very picky person with a weak stomach. Definitely a place to come and see more and stay a little longer to absorb the nature and everything around it. A happy person.
The most wonderful experience. From making a booking with Palesa, our warm welcome by Valentine, spacious rooms with very comfortable beds. Our day was planned and executed effectively. The breakfast was fresh and delicious. A bar area that makes you wanna order more cocktails. Dinner was DELICIOUS. M'bogeni excellent service should be greatly rewarded. The cleaning staff was so friendly too.
This place is very well located just in front of the entrance gates to the Kruger park. The lodge was well maintained and it felt like a little village, we liked that. The breakfast was good as well as the dinner, just the pool was a bit "blurry" and that kept away from using it.
Have waited for half an hour and counting for service with dinner order. Music going, tables next to the pool served numerous times, but not a sole at the dinning room outside. Past has been brilliant experiences, but this time a big no no. Last time I will stay here. Become absolutely pathetic.
Overall great experience we were there for 2 nights. The first night we had the most delicious food and cocktails we also received the best service from our waiter Mbongeni. Breakfast was fresh and activities were well organised I enjoyed the stay .
I must commend the service we received from Receptionist Palesa such a warm welcome. To Zanele our hostess for making staying there a super experience. The room was clean, air-conditioned and the lining changed everyday...Wow! How can I forget about the food and drinks . Literally the manager would walk around in person asking if guests were all okay. Lastly, our tour guide Skhumbuzo Kruger national park experience was a cherry on top. We had lots of fun, beautiful scenery and a peace of mind the stay was.
Horrible experience. The manager is very rude and lacks professional communication. We reserved a table and when we got there he had given our table to his friends whom he was sitting with drinking alcohol on duty while the waiters were struggling to deliver orders in time, instead of apologising and fixing the issue he said we are not entitled to a table. It is also a local party spot, no order.
The food is delicious and affordable. Great music. The service is also good. One of the best restaurants in townService: 4/5
The food is amazing and the service is great. The personnel are excellent in the treatment of customers. I just haven't booked to sleep in.
A good place to hang out with both family and friends. Great food and the service is of acceptable level.
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