I was distraught beginning of lockdown i went to see Dr Sherona Rawat who basically rinsed my medical aid ordered bloods, the medical aid asked for her to simply give a motivation as to why she ordered those bloods and only once she gave her answer the medical aid wud pay Lancet. Dr Sherona Rawat behaved cold and unprofessional immediately. She squirmed under pressure for a simple explanation of why she ordered those bloods, her and her assistant evaded anything having to do with the motivation. It was like she was was scared to give the explanation so she evaded and her assistant Yona gave one excuse after another. Sherona sent me nasty msgs saying i mustn't harass her for my issues. She made me call the medical aid get all the directions of as to what she needed to do and still didn't follow through. Now the lab handed me over for the unpaid amount. At first they bombarded me for appointments. I had to see her every week. My fears came to light that my consults and sick days wud be exhausted before i get treatment and thats exactly what happened. And they so unprofessional Sherona got personal and fought with me over the explanation for the bloods she ordered and then she refused to see me for a session. Upon enquiring Yona told me Sherona wont give an explanation of why she ordered those bloods because she orders bloods all the time and no medical aid ever asked her for a written motivation. But instead of informing me directly. Everytime i called they gave excuse after excuse and said they fully booked and no offer of another date. Sherona exhausted my sick days and consults without getting me the necessary treatment i needed and when my funds were depleted they were so mean and unprofessional i was shocked. Im not sure y i expected more from her. Lol she cudnt care less its just about making that money. Once ur medical aid is exhausted they r horrible lol its shocking. Its not about helping u its about taking advantage of the vulnerable state u in to bleed ur funds dry then treat you like a hobo. Brood of of blood thirsty vipers this psychology industry. And just like urll tried to discredit, disregard and even go as far to deny the complaining patients. It is what it is. U can do better. There's room for improvement. U supposed to be professional. And she's always late never on time. U will sit and wait and then she cuts ur session short because she has other clients waiting. Iv had to wait sometimes an hour pass my appointment time and still get cut short and pay full. That's unprofessional and not cool. And it feels like a violation of privacy when you have to tell her receptionist stuff ud really like to keep private. According to Yona the drs never available for questions even emergencies and u first have to tell Yona all the stuff u didnt wanna have to before sbe passes the msg on or gives you her own advice /opinion or whatever u call it. Psychology department shud treat pple in a more respectful dignified manner it doesn't mean that if you seeking help that you lost all credibility and respect as a human being. U still paying big money when u come there. Its expensive to have psychology issues. Its a waste of money. Put God first, Pray, Exercise, eat healthy and you and you will stand a better chance at getting healed. This system is designed to imprison, silence and bankrupt u. Mxm. We live and we learn.
I went to Dr Rawat suffering from severe anxiety and suicidal thoughts. She advised me to go to a health centre for about ten days where she would see me every week day. Once I was in, she advised me to stay a whole 21 days because my medical aid would cover the whole thing anyway. Even so, by the time I left I still had the anxiety and the suicidal thoughts. Not surprising that the therapy didn't work, as she would routinely get distracted during our sessions, texting or something while I chatted on, would give me a whole load of exercises to do between sessions that she would then forget about... The worst was when the psychiatrist who was treating me gave me medication that I reported was not working to both Dr Rawat and the psychiatrist anytime they asked. The psychiatrist increased my dose until the pills were actually making me sick I had to Google the side effects and contra-indications and even so, neither doctor did anything to change my treatment, neither doctor seemed interested in listening to what the pills were doing to me. I could have suffered kidney damage or failure from those pills and those doctors would have chalked it up to "the patient's wrong, these pills are working just fine". I'm actually fine now- I take a completely different course of medication with a different psychologist and psychiatrist. I'll never forget that time though and I'm a lot more picky when it comes to trusting any kind of doctor.
I would like to thank Dr Sherona Rawat for her forward thinking and holistic approach to understanding the pyschological connection between anxiety and oral and airway health. Thank you for the referrals Collaboration Cures Dr Somayya Coovadia Special interest in Functional Dentistry
Excellent doctor. Very professional, thorough and gives you a holistic approach. Goes over and above what is expected. Makes you feel comfortable and at ease.
I love how Dr Sherona gives her personal attention to her patients. A definite recommendation to everyone looking for great service and real professionalism from Dr and her whole team.
She's a great doc and I'd definitely recommend her to anyone looking. Professional and articulate.
