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Reviews, get directions and information for Solsqr Pty. Ltd.

Solsqr Pty. Ltd.
"Centurion Solar is a proudly South African company and a premium solutions provider who aim to not only design but implement and manage real-time solar monitoring systems for people in the solar industry. We have been around since 2015 and are now subject matter specialists at what we do. We combine that with our professional approach to common problems and our ability to quickly adapt to ever changing markets to have an edge over our competition. Centurion Solar came about when we realised that there was a big need for an all-encompassing solar monitoring solution in the solar energy realm. So that’s what we did. We rewrite our entire solution from scratch, and thus, the result of which gave us Solar Monitoring Hub SMH!"
Address: 23 Venturi Ct, Centurion (Afrique du Sud)
Phone: +27 12 653 6190
City: Centurion
Street Number: 23 Venturi Ct
categories: local business



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Reviews
The SMH software adds so much value to my solar system. The scheduling and profiles are some of the things I heavily depend on to further automate my plant. The App is clean and easy to use and being able to remotely apply profiles to the system is a game changer and totally worth the monthly subscription! Well done on an amazing product. It's not without its faults though and definitely has room for improvement but overall I'm very satisfied with the product and look forward to future builds :D One of the biggest issues I have had, was with the Raspberry Pi overheating and then becoming unstable, but this is more a hardware issue than software. To remedy this, I removed the top cover of the Pi and built an old 12v CPU fan into the top of the case. My Pi now runs smooth and stable! Definitely worth looking into ;
SMH raspberry pi, worked well for while, then when it started having problems i.e. freezing, not booting, they connected to it via VNC, tried to fixed it, but they couldn't and didn't update me, the IT support just went home... the following day, I asked them what happened no sorry, no nothing, they connected to the raspberry pi again and then fixed it... couple months down the line updates came through and was working for couple months then started freezing again and had boot error, I phoned them and first thing they ask is subscription if I had one, [intially they didn't have that service when I got the pi, so I told them no and the response back from them sounded like disappointment], nevertheless they connected to it again, tried and couldn't fix it they didn't get back to me again, the following day I tried getting a hold of them again and no response, so I thought maybe they are busy... I call again the following day and I still get ignored... I ended up calling all of their phone numbers they had up and they still ignored my calls... to this day, the raspberry pi and software is just sitting collecting dust... Lots of money wasted with this company, I don't recommend poor aftersales service... and an indirectly lack of proper service if you not under subscription with them... I have now switched over to Solar Assist. Edit / Reply: I understand all that, however paying for a product that was working in the beginning and for it to constantly have problems is not the way forward… As for the monthly subscription I was thinking to pay the R50 but, any desk and/or vnc allowed me to already connect to it to the pi view the system… if it was for the software itself then it would make sense for me… but as it was in the beginning it was a once-off payment for a working system no upgrades was needed… I don’t have access to the portal its just the software itself communicating with the inverters and batteries.
After months of struggling to get my installer to help me to start using Centurion Solar Pi app to monitor my system I Phoned them on Saturday during the Easter weekend. To my surprise Johan phoned me back within half an hour.He started from scratch with the system, re-installed software on the Pi and helped me to start using their monitoring App. When this was done, he took me trough the whole system on my laptop in order for me to understand all the information available. After almost two years I am in the position to monitor and manage my system. We were more than three hours on the phone. This is what I call commitment. It will be easy for me recommend them if you are looking for good product and very good service
We have been battling to find someone who is able to help us with inverter issues for a very long time. I have only praise for Johan, because not only does he know his stuff, but the service he gives is exceptional. The items we bought were delivered in record time, and Johan spent over two hours on the phone with us - after hours - to help troubleshoot and install the unit. We highly recommend Johan and his company. Thanks again. Lynette
They've got a great product, but it seems that they don't understand the working of it. They tell me that their product can work with 3 Axpert/Kodak inverters that run in three phase mode, but tell me to go watch YouTube videos to find out why the SMH gives a wrong reading on the output power of the system at any given moment
Wrong Centurion Solar, apologies for the confusion. I cant remove the negative, but I can make it positive. Rest of your reviews are really good.
Great service. Got my hubble battery delivered without any delay.
Fantastic way to monitor your solar setup. The scheduling function is extremely useful. I love using the cellular app, but the system allows you to tweak and monitor your inverter and batteries. Love the software and the service from Johan is excellent!! I highly recommend the product.
My experience with Johan and his team at Centurion Solar is nothing short of amazing. The depth of knowledge that was applied to my specific situation and the way they were able to make sense of it all and provide me with immediate gains will keep me as a customer for years to come in the current environment. Unquestionably 5 stars!
The ICC software worked well for the first 9 months, when it stopped working they told me that "ICC was becoming SMH" i needed to "upgrade" to new software, i did not want to do this but i did anyway. then AFTER they remove the ICC software from my system and install the IMHO inferior SMH software, they tell me i also need to pay a monthly fee to use the software!!! i have gone directly to the ICC software supplier so buy a "legitemate" version of the ICC software. owner/ management of Centurion Solar refuses to take my calls or return my messages. this is not what i paid for, i feel like i have been scammed.
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