Reviews
I went to standard bank in Makhado crossing, just to get a statement of my late father's account to take to the magistrate, I stood outside the whole day from 9:15 till they closed at 15:30, I went back the following day today, and still waiting since 9:00 till 12:00 and still counting, was even thinking of moving my salary to this bank, but NEVER. consultants are just leaving their work stations without saying anything to us, that's how they value us. This is the poorest service you can ever get in any Bank.
...if I had the choice, I would not even rate it with 1 star because that is just waay too generous... I am yet to have a good experience at Standard Bank Louis Trichardt... you wait for hours just to receive below par service and solutions if you are lucky enough. When you took your time to enter a branch, and they direct you to self service, for me it feels like I could've just stayed home and found my own way to get assistance... I was sitting in the line for over an hour, just to sit and be on hold 5 different times for 2 hours and currently counting... it's truly appauling! The only lady who helped me was Felistus and she even took the time to apologize for my previous experience with others that I spoke to telephonically... Thank you Felistus As I remain on hold, I really hope I shall get assisted... Alas!! I'm still on hold and none of my 3 queries have been attended to. Now I should return tomorrow again tomorrow to waste another 3 hours of my life?! Hard pass... 4,5 hours later and Sbusiso from Annedale from Digital Banking saved me and helped with 2 of my queries. Thank you for all your help.
Worst service ever from a bank, from 10:00 am still waiting to be attended at 14:34their bank machine took my card on the 24th just to be assisted with that we still waiting, from 10:00 in the morning
Poor poor service, only 2 tellers. I waited for 2+ hours on the que. Poor servicing...
I waited more than hours to get help, when the workers socialising
Very very poor service. Clients spend an average of 2-3hrs waiting to be served. I wouldn't advise anyone to go there. Avoid going there at all costs. Been a very loyal customer but I am very disappointed with their service
Ppl spend 2h30 here sitting without being helped
Very very poor service I wouldn’t advice anyone to go there,you’ll stand on the que for 6 long hours only to find out there’s only 2 tellers mxm
You open a big new branch, but only 2 tellers. That's very poor service.
