Sun1 Hotel Milnerton

I loved the hotel, there is a really wonderful view of table mountain in the room, the rooms were so beautiful and clean the cleaning staff were always amazing they were so friendly and they really loved to take good care of their guests. We felt safe, there was always a security vehicle inside the hotel parking space. Even though the hotel is a Lil bit far to Camps bay, waterfront and table mountain, it has great competitive prices, which make up for the traveling costs to those tourist attractions.

The service is horrible. We went to sun1 milnerton to book our room and the lady at the receptionist was mean and just wasn't in the mood for anyone. We booked for the 24th and the 25th hoping to spend time with my husband before the baby comes. The moment we walk in I couldn't breathe. And ask my husband to turn on the AC.... didn't work. The window don't open right. The lady never said that the AC WASNT WORKING! WE WENT TO COMPLAIN AND ASK A REFUND so we can leave and they said 14 days before we get our 1300 back which is not fair. 14 days. No manager has contacted us, no one. Very unprofessional and we had to cancel our short holidy. When my husband was waiting for details on the refund another couple came in and she instantly told them what was wrong with the room but neve to us. Unfriendly service, and I Want my money back. It's a low budget hotel but it's all we could afford and they took that way From us as well.

Staying at Sun1 Milnerton was a nightmare for me. I had chosen this hotel before reading reviews as I know the area and had always wondered about the hotel. Here are some of the problems I had: 1. The room was the side of a bathroom, stuffy and hot. Aircons were not working and they could not say when they would be fixed. 3. No kettle in the room to make teatea available at reception though. 4. The hotel seems to accept large numbers sharing a single room or multiple visitors. As such, the two nights we spent there were as loud as a nightclub. Allowing such behaviours is probably their bread and butter. 5. I bought takeaways and when I arrived to discover the restaurant had not provided cutlery, I asked at reception and they did not have! I had to drive back to the mall to get cutlery as the petrol station next door did not have as well. 6. The TV remote did not work. 7. Filthy carpets on the hallway. Lastly, if you are not familiar with the area, the hotel is next to a slum which some people may find uncomfortable.

No lights during load shedding. Water did drain after shower. Became a small pool. Very small room. Poor ventilation.Rooms: 1/5

Very disappointed the rooms aircorn was not working, toilet flash was broken, and the room had huge stink of cigarette smoke. The TV didn't have a remote. In morning there was a huge fire alarm that kept going off. Awful experienceRooms: 1/5

Stayed here few weeks ago aircon did not work. During this visit the same problem with no resolve. The tv remote was also not working. I took the remote downstairs. Receptionist said here is another six see which one works, needless to say none worked and had no tv display was keypad locked.Rooms: 3/5

Was only informed that the air-conditioning is out of order on arrival and that the facility does not have backup power when loadshedding. No remotes in the room.Rooms: 3/5

We had a triple room which is in the smoking section, absolutely horrible for non smokers, the room is extremely small almost like a formula one set up. Not ideal if you are travelling with too much luggage. Ideal for solo travellers Rooms: Triple room way too small not enough space to move around. Ideal for individuals travelling light or a couple consisting of 2 with light luggage. There is no lift so you make use of stairs

Decent hotel, But after giving the staff a R20 to get himself something from the vending machine he then complained that I had the free coffee that's offered for the customers when I didn't sleep there, But I did sleep there with a friend of mine so idk what his problem was but it was ok, rooms are small, basic but modern and for it's price it's better than most other options in and around the area.

Just been renovated', so there was a lot of improvement as compared to other branches. Rooms: Neat Safety: Locked gates and cctv cameras. Walkability: Accessible to even public transport