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Reviews, get directions and information for The Athletes Foot Cape Town

The Athletes Foot Cape Town
"The Athlete's Foot is one of Cape Town's oldest and most well-known running shoe stores based in the V&A Waterfront. The highly trained staff will assist you to find the perfect fit, whatever your requirements might be. There is also a full range of complementary active wear, which includes a wide range of clothing and accessories from leading international brands.We offer great services that are meaningful to our customers. We are different from those other sporting goods stores because we offer training programs and free fit analysis services. Connecting with people who are passionate about living an active lifestyle is always a joy for us.We offer more products and solutions for your run than you even know exist."
Address: Shop 6119, V&A Waterfront, 8001 Le Cap
Phone: +27 21 421 5717
City: Cape Town
Street Number: Shop 6119, V&A Waterfront
Zip Code: 8001
categories: shopping & retail



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Reviews
0 stars would be the correct rating. I bought shoes online which didn't fit correctly. I returned the shoes on 18 March and the store received it on 22 March. I still don't have my refund, they don't respond to emails and when I called it was told the refund was processed. R2699 refund still outstanding 14 days after they received the shoes and they ignore all my requests. Do yourself a favour and stay far away from this store.
I have previously bought shoes and inner soles from this shop. Today I visited them again intending to buy another pair of shoes. The shop assistant, a man with corn-rows in his hair, was packing boxes and clearly did not want to be disturbed. He was unfriendly and very unhelpful. I left without buying anything and will not be going back again..
I ordered and paid for shoes R2700 online which said they had in stock. A lady called me to say there was NO stock and I would be refunded immediately! She was very polite I got a 50% refund a week later! I wrote back to them on that email twice and I have had NO Response! This is shocking as I don't have the monies to get these shoes at the local TOTALSPORTS that actually has the stock now!
The shop is nice and everyone is friendly but the prices are very high. Almost double EU prices. The shoes are also not marked so you get different prices on different days. So it’s not the best running shop considering it’s catering towards athletes and not the common sport person.
I went to the store to look at trail running shoes and actually found a shoe in my size which is a men's size from the ON brand that does look very unisex pastel green. I didn't take them immediately so I ordered online on Sunday and got my shoes the next day! I ordered the wrong size and then sent it back for an exchange which went smoothly as I now got my shoes again on Wednesday! Really great service.
Staff made no effort to assist. They also didn’t know the prices of the products as most product to not have price tags. Not a pleasant experience
The initial response when walking into the store left me wanting. The assistants at hand just looked at me and nobody offered so much as a hello or how may i help you. After a few minutes of me looking at the shoes, and then looking around for assistance. Someone came up to me to help, fortunately he was very helpful and thorough and assisted me in making a fantastic choice for a pair of Asics shoes for my flat feet. The overall experience was okay, but the store can definitely improve in how they welcome customers in their store.
I would like to congratulate and thank The Athletes foot and Courier Guy, for the amazingly fast delivery of my tekkies. I bought them online on Wednesday afternoon, by Thursday morning it was delivered to my door with normal courier delivery! Keeping me updated all the way! I'm impressed. Thank you for a great service!!!
My husband and I were at the V and A Waterfront Branch 17th May and just want to express our gratitude for the excellent service and advice we received when purchasing my Women's Gel-Kayano shoes. The salesman went way beyond and above to ensure that my feet were well taken care of!!! Unfortunately we did not get his name...... A huge thank you!
Great service with very knowledgeable and helpful staff. I needed a new pair of trainers and the sales assistant went out of his way to find me the right fit and colour. I am not keen on brightly coloured trainers, nor do I like pastel colours. This is a difficult remit in today's trainer market. Then too I have a broad foot. They have a very wide variety of stock. The sales assistant brought me the shoes that were as close to my remit as possible and ones that would fit my foot shape and needs. I now have a pair that fits me perfectly, in colours that I'm very happy with. Even my partner found a pair when we were there. Will definitely be going back there for my next pair. Would highly recommend them.
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