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The Balmoral Hotel - Durban

  1. Durban
  2. Kwazulu Natal Home

Reviews, get directions and information for The Balmoral Hotel - Durban

The Balmoral Hotel - Durban

Description

The Balmoral Hotel is located on Durban’s Golden Mile with the beach on its doorstep. Our 95 large bedrooms are fully equipped with tea and coffee making facilities. The Hotel also offers a special business centre for the hardworking business traveller. If you require any help regarding secretarial assistance, just ask and we will assist! We offer a currency exchange option in the Hotel for all foreigners who want to exchange their money to rand.

It’s located close to Ushaka Marine World, and it’s in walking distance of Durban’s shopping and business district. The extravagant Balmoral Restaurant walks out on the Waterfront Terrace where you can enjoy endless sundowners while soaking in the marvellous Durban weather.

We have a fully licensed restaurant that is strictly halaal. Please pop in and make sure you’re hungry, because we would be delighted to feed you. Check our Facebook page for regular specials, because you might just get lucky.

Address: 125 MARINE PARADE, BEACH ROAD, 4001 Durban
Phone: 031 368 8220
City: Durban
Street Number: 125 MARINE PARADE, BEACH ROAD
Zip Code: 4001
categories: hotel resort, vacation home rental



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Reviews
It's a relatively old hotel, however the staff seemed committed to the quality. Felt homely during my three day stay. Location is prime and very close to beach fronts. Some chaotic people crowd around the area at night though, but hotel is usually kept safe by the security. It's highly recommended as it's a budget friendly option compared to other hotels around. Nearby activities: Close to North Beach, Fun World and Mini World
The decor and set up was beautiful. The food was amazing. Unfortunately, most of the staff were unwelcoming. The back handed comments, they think you don't hear. Their facial expressions and body language made it seem like you were being a nuisance. Otherwise, its a beautiful place, quiet and reserved. The atmosphere is sophisticated and the little things, like the decor of old Durban was very beautiful and touching. Food & drinks: They have a variety of gourmet food. The drinks are limited. The chef is immaculate and knows their skill set perfectly. Its African food with a twist or a variety of Mediterranean foods.
The breakfast buffet is amazing and has a wide variety of delicious food.The outdoor seating is so lovely being able to look at the beach while having breakfast on a lovely sunny morning is amazing! The staff are also kind, super helpful and make sure to provide assitance where they can. However, the rooms leave much to be desired for. Firstly, those TV's are so outdated.The picture quality is so poor.Sometimes there are white lines on the screen and the colours look so faded.On one instance when I changed channels I could still see a still frame from the previous channel burnt into the background of my current channel. Secondly, the channels offered are extremely boring.Besides being able to watch the champions league I found the other small handful of channels boring I highly recommend adding a streaming service or more channels on the TV. Thirdly, the wifi is extremely inconsistent.Most of the time even the smallest of video clips will take forever to load with so much buffering that its wishful thinking you'll be able to watch Netflix on your phone. Lastly, the power outlets on the wall really charged my phone super slowly. My phone has a quick charger but when plugged into the outlets it charged at a snails pace and it barely charges if its plugged in and you're using it at the same time .I was so bored in my room because of these three factors otherwise my stay would have been a 10/10 Nearby activities: The hotel is right by South Beach. If its your first time in Durban I recommend rent a bicycle at one of the shops by the beach and cycle along the golden walk. There is also a very affordable three hour bus tour that only costs a R100 p/p that you can get on North Beach which is about a ten minute walk from the hotel. Safety: The hotel is right next to Durban CBD which is not really dafe. Many people warned me to keep my phoen away and be very vigilant when walking after sundown. Its also easy to see for yourself by the many homeless people walking and begging along the beach
Food is very average. Landing at lift is noisy at night with guest disturbance. Reception, door, parking assistants, maintenance very friendly and helpful. A warm welcome from them. Can do with some renovation carpets on stairs. Safety: Wouldn't walk out of the hotel at night. Food & drinks: Food very average. No alcohol is served as Halal.
I loved every thing about this hotel...their staff were very professional and friendly...my room was so clean and their food was so amazing...thank you guys keep it high...Rooms: 5/5
The rooms need upgrading. Food is just ok but the staff attitude and kindness is out of this world. I had a stained fork on my table. The location is fantasticRooms: 2/5
Clean ,best service with all staff with a friendly smile.rooms always on the top. Chefs doing his thing and love there daily specials mealRooms: 5/5
This hotel is horrible. Overall the rooms are old , the carpets are horrible and dirty. There's no food allowed from outside. They offer in-house dining but it's not that great. The stake we received was a bit off. I didn't enjoy my stay here at all. It's a case of get what you pay for .Rooms: 1/5
I could see the character of this hotel from the moment i stepped in. And the staff were all great The hotel is very old and filled with interesting antique furniture What surprised me is their 4 star tourism, grading and 8. 2 review on tripadvisor. Compared to other 4 star hotels iv stayed at, this wasnt up to standard. Firstly the venuedue to no fault of theirs, is not good. Its in an area that is becoming run down at an alarming pace The beach was across the road, but the area stank of urine. A smell so steong iv never encountered before. There was a satellite police station nearby amd behond it were bottles filled with urine and kept there. I wouldv taken pics however i left my phone in the room for fear of getting robbed when i went outside... The beach was dirty and awful. Wonder what tourists think of this. Durbans truly gone down the drain. The hotel rooms were clean and neat, but carpets needed a good steam cleaning. I wouldn't even let my feet touch that carpet. The bar fridge door had mould inside, and was feozen with ice.... which shows cleaning is not done properly Bathroom was oldish with strange doors, like bus doors Tv did not work properly, snowy picture, and their advertised high speed internet did not work at all im my room. Supper was not to my liking. Chose a pasta dish that had too much salt. But once again Staff were wonderful. Breakfast was utterly disappointing, from a 4 star hotel... This was the only time in my life i ever ate cereal and drank coffee with a muffin, at a hotel in my entire life. The interior of the hotel was dark and dingy, like those horror movie hotels, and if it was not for the cameras in the hallways, i would have probably freaked out. We booked for work, and were given probably the worst rooms in the entire hotel. Rooms near elevators and end rooms near fire escapes. The parking was also a disaster. No proper parking and everyone had to literally park behind each other with no easy exit Sorry to say, personally I would not stay here again. The only thing nice about this hotel, are the staff.
Had an incredible 4 day stay with my wife and my in-laws the manager have us superb service and at no point did she make us feel otherwise. Felt safe and secure, clean rooms, quick access to the beach and other activities. Danko to all the staff that worked the 20th to 23rd December shifts y'all were great.Rooms: 4/5
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