Reviews
When my Husband put petrol in a jerry can for the generator the attended did not attend but decided to play with his friend spilling easily 1 liters of diesel. when the manager was asked for a resolution it was a inconvenience to get up off laying on the wall to assist. when we asked to speak to the owner the reply was and I Quote " he is too busy to deal with a customer complaint he is busy" customer care gave us the wrong mail address and we still have no answers as to how they will deal with this as it is unacceptable. it is not even about the spill but about customer service.
Total Gonubie???? No fuel for a long time??l got reply from total to report matter to customer services,...why???? My review state clearly no fuel.. aToGGonubie.
Since it is company policy not to allow customers onto your property,please provide more park benches in the adjacent park.
I have been having complaints about water in your Diesel of which was confirmed by TOTAL for a month now with no resolution. I need my car to commute to work and you guys are not doing anything about it.
Total garage on the N12 Delmas going to Johannesburg is a big disappointment when it comes to offering service. It happened before that I received an extremely poor service in getting an attendant to attend to me but then I thought it could have been not my lucky day but yesterday they had excelled, I had to wait for almost 15 minutes and with many other motorist, I then decided to get off my vehicle to seek assistant but you will not believe it that Petrol attendants aren't even on the floor and if you do see one they are walking so slow with no interest whatsoever. Really it is really disappointing to get such a service in a reputable filling station. I saw a lady driving a Ranger driving off and her face said it all how fed up she was. I personally prefer Okuhle Fuel which is in Balmoral Road but yesterday I made a big mistake by driving straight to the highway with not enough fuel, they have friendly staff there and a quick service is just a joy to watch. I am certain I ma not the first to complain and if i am that would be very strange. I am not recommending this filling station unless good service to you doesn't matter. This one Star was so i could be able to activate the Post Button. Thank you!
Total Head office is a professional place of business. The host was very informative and helpful in solving any problems faced. Cafeteria is spotless delightfully tasteful!
This place, you are not allowed to enter the building if you have not watched a 10 minute induction video. Yes, even if you are 5 minutes late for a meeting. True story
Great place to do business
The staff working there are nice and friendly, professionally trained Total SA is the best...I love it
HR department has seriously broken the health values and ethics that they are supposed to uphold. Employees are not treated as valued resources.
