Totalsports BRANCHES Boksburg

Received such great service and assistance from Karabo at East Rand Mall TotalSports. He really went far and beyond to help me sort out my online order. He was kind and patient through the whole process. He is really an asset to your business! Keep up the excellent work Karabo!

I'm so disappointed. Whoever that is responsible for packaging online orders should be sent back to training,because this is rubbish. How does one package a product that is not on the discription????. I ordered the woman's nike court vision Alta and I get an ugly airmax that I did not order and worst part it is not of good standard. Train your employees

I went to totalsports eastrand mall the staff is not even friendly. I went there with the idea of replacing my card. The lady who was assisting me know nothing and I mean nothing at all. She couldn't helped after waiting in a long slow saving queue and I decoded to leave because she told me that the phone is b use with someone else to confirm my details. The service was so poor that I couldn't even gave them a star. I will have to cancel the account with them soon. had a.a.

Thnx to the staff i had a good n excellent service from that team keep up the good work guys i am very proud of you guys, the lady gave me a good attitude/attention well mannered help with the smile. She never gave up on me coming with ideas to solve the problem i had with the product i bought from them. I came with the smile i even go with the smile after the service she gave me Thnx a lot EMELDA and your team.

Experienced the worst service in your East Rand Mall branch today. Your employees have absolutely no customer service. We will never support your store , and I will also put this up on social media platforms. Your team is rude and oblivious. They did not acknowledge or greet, took their time while chatting to each other. I asked a Male team member if he was the manager he reluctantly declined and smirked at me when I said that head office will receive an email. How you still exist in this competitive market is sheer luck as your store has no skills. You will never receive my support, while one customer may seem trivial at a glance your reputation will certainly be tarnished.

Awesome Service.....Keep it up to the team .....and make sure that u always maintain effective communication.....within each other and next to Customers....... .......The Layout of the Store is Convenient and Accessible.......Very Nice Store and Big ....I love it

Had to shout and whistle several times to pay at the till because staff where dancing to loud music instead of serving customers. There were more staff in the store than customers and they were oblivious to the fact that we were in the store.

Unprofessional staff, horrible music blaring in the background. How can you expect to sell anything if your staff cannot hear the customer over the rubbish you are playing on the radio. It shouldnt be this hard to get a pair of shoes in the size I want. Id rather go to Sportmanswarehouse.

sales people not really helpful,they. busy chatting

Thank you Dorris for making my frustrating account query a bit easier. We will see what Foshini's reply is. If that R22 is still owing they can close my account. Dorris you are a star, friendly service with a smile