Witkoppen Health+welfare Centre

Currently in the post vaccination area at Witkoppen Clinic, pleasantly surprised by friendly atmosphere and an efficient process. Arrived just before 11am so after the 15 minute waiting period, all will be done in 45 min. Thought I would add a follow up review for my 2nd Vaccination. I was due to go on Friday 17th Sept, unfortunately the staff administering the vaccines were delayed, so I could not wait. I went back on the Monday morning around 11am straight in with no wait at all, except the 15 Minutes post vaccination as per the regulations.

We are lately experiencing very long waiting hours for service. First time I went there I was turned back because I came in late …10am I then started comber very early in the morning … we will wait patiently, all queued up at the gate with babies 4am till they open at 6am… only to wait again, give them your card and wait approximately 3 hours to get your file…or a new one if they have lost it ‍ You then have to wait another 3-5 hours to see a nurse… I mean no communication whatsoever on the delays … when you ask they tell us the nurse is not in today so we have to wait to get assistance from the GeneralDoctor or that she’s in a meeting and will see us after that ‍. The waiting period is really something they should look into. The stuff is great by the way it’s management that needs to see how the clinic runs and if paying patience are taking seriously.

For the covid vaccine, make sure you go to the black gate on Witkoppen road. At the entrance get a ticket on the left from a friendly staff member. You will then que on the seats at the entrance. The process is pretty fast. You will then be called to join the que outside the green tent. Each row goes in one at a time. When you reach the front row , you are able to sanitise and go into the tent. PS the seats are comfortable whilst waiting. Inside the tent the staff are helpful and friendly. Your details get taken. The atmosphere is peaceful and welcoming. You are asked if this is your first or second jab. You will need your ID. You will be given a choice between J&J and Phizer vaccine at the desk. You will then proceed into the vaccination station where your card is signed by a staff member. You then are asked to roll up your sleeve to the top of your arm it's advised to wear a short sleeve and when you receive the injection you barely feel a thing. Proceed to the post vacation station and wait 10 mins to make sure you rest a little and all is well. That's it ! See you at shot 2

This clinic is the best. It's the only clinic that serves tea and bread in the morning... recommendable gesture. I heard the clinic had a dentist department operating Tuesdays and Fridays. I got up, went and stood on the Q since 6:am....then my turn came for payment and the machine had been broken since Genesis. But you guys are awesome

I just come from there, to see the dentist after i called yesterday to confirm that he/she would be in i got turned away. In severe pain because the dentist only takes 24/25 people. Then the security and nurse referred me to a queue for first timers this was my first time to visit the clinic . Needless to say I was not one of the24/25 people. Looking for another alternative as the dentist is there only tuesday and thursday for 25 people. I hope this helps someone.

ZERO STAR, Not 1…WORST EXPERIENCE EVER!!!! What a waste of my time. Went there to clean my teeth- joined already looooong que at 5.30am, took a surprise HIV test, almost took an unnecessary urine test in toilets that stink, paid R100 and left at 11am without having my teeth cleaned because i had high BP- DUH…because of what i went through! WHAT A WOW OF A PLACE!

I always get the best treatment when am der from the staff to cashiers don't know maybe it's me cause am talkative but non the less I have no complaints so far .....but a suggestion they should just operate 24 hours

Iam very sick, at the Clinic gate 08:00 am but was sent back home. People's lives doesn't matter at this Clinic. The treatment and attitude i got at the gate is horrible.

Best service EVER!!! From the security when you arrive to stuff & nurses!! Everyone full of humanity,very respectful & treating everyone the same!!! THANK YOU

Terrible clinic , my colleague went to this clinic after being assaulted and bleeding from her head and the clinic told her they too busy to help her and told her to leave. Such Great Service