Woolworths Mall of Africa

The service is always acceptional, and the food is always well prepared. I've tried out all their different cakes and am always speechless. Small disappointment. I couldn't buy my favorite wine cause the security personnel made it clear that I couldn't pay my wine at the clothing department whilst I had clothes and groceries in my trolley. Either than that, I love their service and cleanliness

Usually they have the tills moving quickly, Fri night month end was hectic, staff, when you can find them is helpful

My recent experience at the store was highly unsatisfactory, and despite my fondness for it, I have decided not to return. I am at a loss for words to express the extent of my disappointment. I can honestly say that I have never been treated so poorly before, and felt so disrespected. It actually left me in tears. What’s so disappointing is that, I was actually such a loyal customer and have spent hundreds of thousands of rands at this store over the years. During my last visit, after enjoying a nice afternoon at the Woolworths cafe with my husband and son, I purchased some items in the food area. I paid for my cafe bill and my food items. On my way out my eyes were drawn to some children’s swimwear items that I attached to my buggy. Without realizing that the swimwear items were attached to the buggy my husband left the store and was stopped by a security guard. This led to a distressing hour-long ordeal involving multiple officers, threats of arrest, and initially denied requests to speak with the manager. While the situation was eventually resolved by the manager, and credit to him he was quiet understanding. The fact that my young child had to witness this experience was particularly disappointing. While I understand the importance of store security, I urge Woolworths to treat its customers with respect and dignity before jumping to conclusions. The experience was traumatic for me, and I hope that steps will be taken to ensure that this does not happen to anyone else.

Great service and super friendly staff.

Woolworths Mall of Africa is second to None. They come first in everything. On arrival with my many bags the waiter was kind enough to sit me and guaranteed that my bags would safe away from me. He gave me the menu and informed me of the option to to enjoy the buffet. I chose to modify the Lamb burger since I do not take pork. Just added a well done egg. The burger came and I couldn't help but get an image of it . There's a source that came with the chips and some dip. As I indulged in the meal I could feel it massage my tongue and all the way down the spine and into the fallopian tubes kiki... it was AMAZING. I asked if they could call the chef and David came. David is the head chef and all glory and curses go to him. I told him of my marvelous experience eating the burger and how it had far exceeded my expectations. Keep up the good work David, I pray you grow in wisdom. After such a hearty meal I could help it but ask for a smoothie, berry with banana something something. I felt at home. The backdrop of the highway had this cooling effect on me. On my way out I went to ask for the chef that actually made my burger, and Snqobile I hope I got that right was mentioned and wow. Woolies made a good choice having that team right there. It felt like home, it felt like the office at the same time, it felt like Woolworths. If want some time alone or sometime with other people then try Woolies Mall of Africa. You wont just eat the food you will experience it. And when you get back home you will look back and repeat after me .. That was Awesome

I loves the experience. A well stocked shop with beautiful clothing

Great service. The staff in the beauty section don't play. They all deserve a raise. Myself and my sisters got broke in seconds - skincare products and perfumes were our downfall.

The store collection is great, however theres more to do with customer experience men department in particular the lady workind at shirts section is unfriendly, impossing her language in replying even though I was speaking in english.

A pleasant experience. Good service. Wide range of goods. Woolworths: A Pleasant Experience with Good Service and a Wide Range of Goods Rating: 4.5/5 Woolworths offers a delightful shopping experience, characterized by good service and a wide range of goods. As a local guide, I have had the opportunity to explore this establishment and have consistently found it to be a reliable choice for various shopping needs. One of the standout aspects of Woolworths is its commitment to providing good service. The staff members are attentive, courteous, and knowledgeable about the products they offer. They are readily available to assist customers, answer queries, and provide recommendations, ensuring a positive and efficient shopping experience. Woolworths boasts a wide range of goods, catering to diverse needs and preferences. From fresh produce to pantry staples, household essentials, clothing, and more, this store offers a comprehensive selection of high-quality items. The variety of choices available ensures that shoppers can find exactly what they are looking for, making it a convenient one-stop shop. The store's layout is well-organized, making it easy to navigate and locate desired items. Clear signage and well-stocked shelves contribute to a seamless shopping experience. Additionally, the store's commitment to quality and freshness is evident in the products available, giving customers confidence in their purchases. While Woolworths consistently delivers a pleasant experience, there may be occasional instances where certain items are out of stock or queues at the checkout counters can become longer during peak hours. However, the overall efficiency and attentiveness of the staff help minimize any inconveniences. In summary, Woolworths provides a pleasant shopping experience, with good service and a wide range of goods. Its commitment to customer satisfaction and the availability of high-quality products make it a reliable choice for shoppers. Whether you're in need of groceries, household items, or clothing, Woolworths offers a convenient and enjoyable shopping destination.

This Woolies is the best one around the coffee shop is superb and the staff are amazing - just love it! Had to post today as the Christmas decor is astounded beautifully they even have moving trees in the display window! Great job!!!!