Reviews
My children & I have been coming to A1 Family Dental for many years. I have always had a great experience starting with the front desk, hygienist & finally the dentist. Staff have always treated me kindly and were attentive to me as I am a nervous patient. My only recommendation on improvement would be the return of evening and/or Saturday appointments as this would assist patients who work during the day to come in. I would also like to see dentist retention. There has been changes in staffing and I would prefer to keep the same dentist if possible. Overall a great office.
I give 5 stars due to the way that the staff and dentist took time woth me to listen! Such a wonderful consultation and I was really happy with the way I was able to get seen so soon and that I was able to get a payment plan that would accommodate my income! I got my front teeth done the way I always dreamed of and I would not put a price on that! Dr Rebecca is wonderful and Dr Vine the hygienist is so thorough! Thank you for making my experience great!
Nicole is amazing! She is one of the nicest people out there and so understanding and comforting. Over all a great person.
Dr. Rebecca is heaven sent. I’ve been to many dentists throughout the years and not one was able to do what she did, which she did in a matter of minutes. I would HIGHLY recommend! I look forward to working not only in obtaining the smile I’ve always wanted, but in improving my over all oral/mental/physical health. One final thing… If you’re afraid of needles, she’s the one to go to, because I didn’t feel any pain or discomfort.
Roxanna is my favorite hygienist ever I highly recommend her for the best cleanings you’ll ever get
Outstanding Staff and Service As a former employee of a dental office, my standard of care expectations are much higher than most. I went for an emergency appointment and was quickly seen the same day. Dr. John took care of my emergency with ease. The front desk at the time Amanda talked me in to coming back for a cleaning. After some hesitation, I agreed to see Roxy the hygienist. Any time I have had a cleaning in the past I always leaving bleeding and crying. Cleanings are painful for me due to my gum disease and lack of routine care. Roxy was extremely gentle and caring! She checked on my comfort often through the visit. I left happy! No bleeding or crying! Of course I needed some fillings, to be expected when you don't go for routine cleanings. I was there today to start my fillings and the ENTIRE visit was pleasant! Dr. John and his assistant kept me laughing and worked quickly and efficiently. I can't recall have a filling done while smiling!! I have to go back for more but I look forward to Nipa's Front Desk warm greeting and smile, Dr. John's bedside manner and the care and concern from the assistant. They used to have a number a dentists and people who could care less about your phobias or your comfort. NOT THE CASE NOW!! Whatever changed, please keep up the good work. I am beyond impressed and will be a patient for a long time. Thank You to all of the staff, I am grateful that a nice office is available to me.
If there was a no star I would do a no star, the dentist at the bustleton location did a horrible job on my daughter's root canal, that they sent me to their Loretta location and the dentist will not even touch it and send her to a specialist, I have called several times to their office and all they are telling me is that the general office manager will call me they sent him an email.....I'm taking my whole family from this practice and I will be putting this on social media and everywhere regarding their services. They were not even professional about handling the situation and correcting their mistake.
I’ve been going to this office for many years, I love it!! They have new staff who is very friendly, front desk girls were very helpful and polite. Dr Rosen is a great doctor and the new hygienist is awesome, you will enjoy your cleanings there!!
We have been going to A-1 Dental for a couple years now. In the past I was not always very happy with the service and the dentist. However, the new dentist is amazing! He puts you at ease and does excellent work. I would highly recommend this office.
The hygienist Roxana is the most wonderful pleasant person you can ever meet. She makes you feel at ease and any questions you have, she will make sure to answer every question you have. The front desk staff is the most efficient team you will ever witness. Def a must for me.