Reviews
From the vile lack of sanitation standards in this facility to the sheer lack of professionalism in the owner herself, A Dog's Tale should not be allowed to claim themselves as a dog "care" facility. The absolute nonexistence of sanitation standards, individualization of care, and professionalism is honestly detrimental to the health and happiness of the clients' pets. When you walk into the building, you are immediately slapped in the face with the smell of sour sewage, and it doesn't come from the dogs. While it may seem at first like this is normal of a dog facility, it runs much deeper than that- the SEPTIC TANK on site is BROKEN and grey water constantly backs up through the drains in the building. The grooming room can often be found flooded with dark water that is not properly draining into the leech field (which, surprise surprise, is also the yard that the dogs use to go to the bathroom). This contributes to the utter lack of cleanliness and sanitation that should be expected of a facility that handles a high capacity of dogs.
The industrial, warehouse-like play room is constantly moist and infested with stagnant pools of water and urine. The floor remains damp at all times from dogs tracking in their business and condensation from the space, and because the mop water is not changed regularly, the floor becomes a cesspool of foul smells and substances, which bottom line is not safe for a large capacity of people's beloved animals. The lack of cleanliness standards and care for the health and comfort of these beings is laughable and pathetic, and the neglect for sanitation is serious. This scummy concrete warehouse with no separation of dogs whatsoever is not a dog-friendly atmosphere, it's a money-making machine. If they truly cared for the health, well-being, and benefit of these animals they would provide them with a clean and safe facility to play and rest in, but instead the accommodations for these animals are utterly filthy and dangerous.
There is no individualization of care at A Dog's Tale, which means that shyer or smaller dogs can be left out or picked on very easily. Because dogs of all temperaments and sizes are forced together into the same space, it is extremely easy for dogs to be excluded. When dogs do not wish to play, or if they are picked on, they are left to try to find quiet isolated space in the one and only, industrial, and dirty room that is offered to them. There is no solace for a dog here if they do not fit in, they are perpetually forced into uncomfortable circumstances and deprived of any individual care or attention. Even if a dog wishes to sleep, they are forced into a wire crate lining the walls of the playroom. The mass "care" of these dogs is ultimately detrimental to their ability to be happy in the ever-stressful atmosphere at A Dog's Tale.
The puppeteer behind A Dog's Tale makes all clear and evident as to why the conditions of this facility have been able to slip as low as they are. Her lack of professionalism is completely off the charts. One would think that living on-site at your own "business" would incline you to upkeep the property and the ethical standards of your space, but there is absolutely no way you would know that by looking at this sad excuse for a care facility. Bring your pets somewhere that knows what animal welfare means. Bring your pets somewhere where the care for your beloved animals is EVIDENT through everything that the staff does and offers. Don't get reeled in by this money-making cesspool of animal neglect and arrogance.
1
7 years ago (22-02-2018)
My dog has been nothing but sick going to this place. I have spent over $800 in vet bills. I would tell the owner my dog has been sick and she denied any other dogs being sick. She would say, he must of got somewhere else. Keep in mind my dog was not around any other dogs but at this establishment.
He had an upper respiratory infection 3 times, eye infection and now has this huge growth on his mouth that is going to cost me $900 to get it removed! It's wart from sharing dirty toys or bowls, according to my vet.
My dog has not been back to this establishment for 3 weeks and will never go back. Do not take your dog here unless you like spending money at the vets.
1
7 years ago (11-03-2018)
My girl has been going to A Dog's Tale ever since she was a little pup. At first, I worried, as she has tendencies to be a bit anxious and skittish toward people and settings that are unfamiliar. The staff has been more than accommodating from the very first day. The individual attention and care that she has received has not only made boarding and daycare a home away from home for her, but has helped her become a more relaxed dog at home.
5
7 years ago (31-03-2018)
Our dog has been going to A Dog's Tale for daycare and boarding for almost eleven years. She's happy every time we drop her off. Amy (the owner) and the staff truly and deeply care about dogs.
5
7 years ago (08-03-2018)
Overcrowded and dirty facility. Small dogs are overwhelmed in the one space for all 75+ dogs. Stinks in there!
1
7 years ago (22-02-2018)