Abra Auto Body Repair

I took my car here after I was rear ended because my boyfriend had a great experience here with his truck and recommended Caliber. They were able to get me in super fast! Months before the shop my insurance recommended. Everyone in the office/shop was super friendly, even walked me to the car rental place around the corner so I got there safely. Mel and Savvy sorry if I’m spelling your name wrong!!! were so nice and kept me informed about the repairs the whole time, and then my car was finished about a week before I thought it would be! Highly recommend this shop.Service: Body & Trim

This shop at Ne Grand Avenue In Portland did a amazing job on my van can't even tell where they fixed it that's how good of a job they did. From beginning to the end they kept me informed. All staff kind and courteous. I will highly recommend them to family and friends. They did a top-notch job. Thank you all 5 stars is not enough for the awesome job you did I sincerely appreciate you all.

Very pleased with the service and experience we had getting repairs done to our Rav 4. We were kept up to date during the process, and my vehicle was ready to be picked up in just a few days. Not only was the exterior of my vehicle repaired, but the interior was spotless too. The office staff was pleasant and helpful. We’ll definitely be back if repairs are needed ever again!

Quick, efficient and beautiful work from the Long Beach Caliber on Redondo and Willow My car looks better than it did before the accident. They were done quicker than expected and my car is looking and running great. Would highly recommend them. Efficiency on both the clerical and mechanical side.Services: Steering & suspension repair

They were great! Accommodated me with a rental through the insurance company right away. They kept in constant communication with me and my car was back to being beautiful again after they repaired it. I was very happy with my results.Service: Painting

This was an insurance claim. Mel was great and laid out exactly what to expect in the process. When my poor old car couldn't be repaired "totaled" by the insurance company - even though it still ran great, they put it back together, better than when it went in. They really went the extra step for me and it made a huge difference!Service: Body & Trim

Repairs are done as requested and the work is as it should be. If you get assigned Mr. Mun Pang, just leave and find another place, he is not going to make it easy for you The customer service is beyond bad. Had to deal with Mr. Mun Pang. First off inspection, ok, nothing to report. The day of my appointment, i went to drop my car off. Mr. Mun Pang starts taking pictures of the damages, i asked him why and that i already had an appointment to drop the car off. He had no clue what was going on, i mean, he was on a different planet than the rest of us. finally I drop the car off. None of the parts had been preordered. I was getting their automatic updates etc. two days before it's ready i called them. Mr. Mun Pang told me that the parts did not arrived yet, he then starts laughing saying, "you know how the supply chain is". A week later, the parts are still missing even though it had been confirmed that the parts had been delivered. I had to call them every day to get an update. Mr. Mun Pang tells me that he had more than 30 other customers so he was not able to follow up with everyone. i asked to talk to his manager. the manager offered to call me back later. fast forward to next day, he finally calls me and the car is delivered at my home address. Basically i won't go there again.

The whole Caliber team was great. My service advisor Mun Pang was very thorough, patient, and kept me update on the status of my repair through the whole process. Would definitely recommend to friends and family.Service: Body & Trim

State Farm directed to do my car repairs, they did an excellent job and were very timely. Mun was great and had great customer service skills, this is second time I used them both times were excellent work and service and they kept me updated with text as to the progress.

I received super quick and prompt service. i worked with Mun and he kept me updated daily and he made sure my car looked like it was barely off the lot. Would recommend to all friends and family.Services: Body & Trim